Job Overview
As an Apartment Manager, you will be the dynamic leader of our residential community, ensuring a vibrant living environment for all residents. Your role will involve overseeing property management operations, enhancing tenant satisfaction, and maintaining the integrity of the property. You will be the go\-to person for all things related to leasing, maintenance, and resident relations, driving success through effective management and exceptional customer service.
What you’ll do
- Manage day\-to\-day operations of the apartment community, ensuring compliance with Fair Housing regulations and landlord\-tenant law.
- Oversee property leasing activities, including marketing units and conducting tours to prospective tenants.
- Facilitate conflict management and resolution among residents to foster a harmonious living environment.
- Maintain accurate records through data entry and filing systems while utilizing property management software such as Yardi and OneSite.
- Coordinate property maintenance requests and ensure timely completion of repairs through a Computerized Maintenance Management System (CMMS).
- Handle administrative tasks including contract negotiations, customer relationship management, and sales strategies to enhance occupancy rates.
- Provide outstanding customer service by addressing resident inquiries and concerns promptly and professionally.
- Implement facilities management best practices to ensure the property is well\-maintained and visually appealing.
- Proven experience in property management with a strong understanding of LIHTC (Low\-Income Housing Tax Credit) programs.
- Familiarity with Section 8 housing programs and their regulations.
- Strong negotiation skills with experience in contracts and upselling services or amenities.
- Excellent conflict management abilities to resolve disputes effectively.
- Solid legal administrative experience related to landlord\-tenant law.
- Proficient in data entry, filing, and general office tasks with a keen attention to detail.
- Strong customer service skills with an emphasis on phone etiquette and resident engagement.
- Experience in real estate administrative roles or facilities management is highly desirable.
- Opportunities for professional development
- Employee discounts on housing
- Supportive work\-life balance initiatives
Skills
Why you’ll love it here
We are dedicated to creating a supportive environment where our team members can thrive both personally and professionally. Our benefits are designed to enhance your overall well\-being while fostering a culture that values your contributions.
Our benefits include:
Join us as we create exceptional living experiences for our residents! Your leadership will make a significant impact in shaping our community's future.
Job Type: Part\-time
Base Pay: From $21\.00 per hour
Work Location: In person