Volunteer (Administrative Staff)

About Us

Madison’s Square, Inc. is a nonprofit organization dedicated to providing a safe haven and supportive resources to victims and families affected by domestic violence. Additionally we support survivors of domestic violence and advance advocacy efforts to prevent abuse. Through community outreach, education, and survivor\-centered services, we work to create safer communities and empower individuals affected by domestic violence.

Position Overview

\\Please note that this role is a Volunteer position.\*\

• We are seeking a highly organized, detail oriented, and compassionate Secretary / Administrative Assistant to support daily operations. This role is essential in ensuring smooth office functioning while interacting with staff, partners, and occasionally survivors in a respectful and trauma informed manner. The ideal candidate is dependable, discreet, and committed to supporting a mission driven organization.

Key Responsibilities

• Provide administrative support to leadership and staff, including scheduling meetings, managing calendars, and coordinating appointments.
• Answer phone calls, emails, and general inquiries with professionalism, sensitivity, and confidentiality.
• Maintain organized records, files, and documentation (both digital and physical), ensuring privacy and security.
• Assist with data entry, report preparation, and correspondence.
• Support coordination of events, workshops, and community outreach activities.
• Assist with internal communications and meeting notes.
• Uphold strict confidentiality, especially when handling sensitive information related to survivors.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Administrative or office support experience (nonprofit experience a plus)
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in Microsoft Office (Word, Excel, Outlook) andGoogle Workspace.
• Ability to multitask and work in a fast paced environment.
• Compassionate, respectful, and aligned with the organization’s mission.

Preferred Qualifications

• Experience working in a nonprofit, social services, or advocacy setting.
• Familiarity with trauma informed practices.

What We Offer

• Meaningful work supporting survivors and advocacy efforts
• Supportive and collaborative team environment

\\Must sign a confidentiality agreement\\

Job Types: Part\-time, Temporary

Pay: From $0\.01 per day

Benefits:

• Flexible schedule

Application Question(s):

• Are you willing to sign a confidentiality agreement?
• Do you have experience working for a non\- profit?

Experience:

• Administrative: 2 years (Preferred)

Work Location: Hybrid remote in Waldorf, MD 20602