Dental office Assistant / Receptionist

Job Overview

We are seeking a dedicated and professional Dental Office Assistant / Receptionist to join our dynamic dental practice. The ideal candidate will possess excellent organizational skills, a friendly demeanor, and a strong background in medical administrative support. This role is vital in ensuring smooth daily operations, providing exceptional patient service, and maintaining accurate medical records. The successful applicant will demonstrate proficiency with EMR (Electronic Medical Records) systems, dental terminology, and office management procedures, contributing to a welcoming environment for patients and staff alike.

Duties

• Greet patients warmly upon arrival, ensuring a positive first impression and providing outstanding customer service.
• Manage appointment scheduling using dental practice management software such as Dentrix or Eaglesoft, coordinating multiple\-line phone systems efficiently.
• Verify insurance coverage and perform insurance eligibility checks utilizing systems like
Dentrix to facilitate accurate billing processes.
• Handle patient intake procedures, including data entry, updating medical records, and reviewing documentation for accuracy and completeness.
• Assist with medical billing and coding tasks, i(Current Procedural Terminology), and Medicare claims processing to ensure timely reimbursement.
• Maintain organized dental and medical records while adhering to HIPAA regulations to protect patient confidentiality.
• Support clinic operations by performing clerical duties such as filing, faxing, data entry, and managing office supplies.
• Demonstrate proficiency with office software including Microsoft Office suite and specialized dental software like Dentrix or Eaglesoft for documentation review and scheduling.

Qualifications

• Proven experience in a dental or medical office environment with familiarity in dental terminology and medical coding practices.
• Demonstrated ability in insurance verification, medical billing, and collections using electronic systems like Meditech or Epic.
• Excellent communication skills with professional phone etiquette and the ability to handle multi\-line phone systems effectively.
• Bilingual abilities are preferred to serve diverse patient populations effectively.
• Prior clinic or healthcare office experience is essential; familiarity with HIPAA compliance is required.
• Proficiency in computer skills including typing (10 key typing), Microsoft Office applications, and health information management software.
• Strong organizational skills with attention to detail for documentation review and accurate record keeping.

Job Types: Full\-time, Part\-time

Pay: $20\.75 \- $29\.74 per hour

Expected hours: 27 per week

Work Location: In person