Clinical Operations Supervisor

Regenerative Orthopedic Center (ROC) is a multi\-site orthopedic practice focused on structured, efficient, and compliant clinical operations. We prioritize operational consistency, documentation accuracy, and patient flow optimization to support high\-quality musculoskeletal care.

We are seeking a hands\-on operational leader who thrives in a fast\-paced, accountability\-driven clinical environment.

Position Overview

The Clinical Operations Manager provides daily operational oversight of clinical support teams, including Medical Assistants, Radiology Technologists, Injection Coordinators, and DME workflows.

This is not a strategic or executive\-level role. It is a high\-accountability, execution\-focused leadership position responsible for:

• Staff scheduling and coverage alignment
• Workflow enforcement
• Documentation integrity
• Performance management
• Operational KPI monitoring

This role reports directly to the Operations Manager and supports all clinic locations.

What You Will Own:

Operational Execution

• Ensure consistent daily clinic flow and room utilization.
• Identify and resolve operational bottlenecks in real time.
• Enforce established workflows and protocol adherence among support staff.
• Support rollout of new systems, tools, and workflow updates.

Staff Scheduling \& Coverage

• Build and maintain clinical support schedules.
• Align staffing levels with provider templates and patient volume.
• Manage PTO requests and coverage adjustments.
• Monitor attendance patterns and recommend staffing improvements.

Performance Management

• Conduct structured performance evaluations.
• Deliver direct coaching and corrective action when necessary.
• Oversee onboarding and workflow training for clinical support staff.
• Maintain performance accountability standards.

Operational Quality \& KPI Monitoring

• Track documentation completion and workflow adherence.
• Conduct periodic operational audits.
• Report monthly operational performance metrics to leadership.
• Support compliance efforts in coordination with leadership.

Inventory Oversight

• Monitor supply levels and operational readiness.
• Coordinate vendor communication related to clinical supplies.
• Escalate financial or contract decisions to leadership.

Required Qualifications

• Minimum 4 years experience in a multi\-provider medical clinic.
• Minimum 2\-4 years Operations Manager or Supervisor experience in a healthcare setting.
• Demonstrated experience building and managing staff schedules.
• Experience holding staff accountable to performance standards.
• Strong EMR proficiency (Modernizing Medicine preferred).
• High organizational capacity and ability to manage competing priorities.

This Role Is Not a Fit If You:

• Prefer strategic planning over daily execution.
• Are uncomfortable delivering corrective feedback.
• Do not have prior healthcare supervisory experience.
• Are seeking provider\-level oversight or executive authority.
• Are looking for a remote position (this role is onsite).

What Success Looks Like

• Consistent staffing alignment and minimal coverage gaps.
• High documentation completion rates.
• Improved workflow efficiency across locations.
• Clear accountability culture within clinical support teams.
• Reduced operational friction for providers.

Compensation \& Benefits

• $68,000 minimum annually, based on experience.
• Full\-time exempt role.
• Competitive benefits package.
• Professional growth opportunity within a structured orthopedic practice.

To Apply

Qualified candidates should submit a resume detailing:

• Healthcare supervisory experience.
• Scheduling management experience.
• Specific examples of improving clinic workflow or operational efficiency.

Applications lacking healthcare supervisory experience will not be considered.

Job Type: Full\-time

Pay: From $68,000\.00 per year

Benefits:

• 401(k)
• AD\&D insurance
• Dental insurance
• Disability insurance
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• License reimbursement
• Life insurance
• Mileage reimbursement
• Paid sick time
• Paid time off
• Profit sharing
• Retirement plan
• Travel reimbursement
• Vision insurance

Work Location: In person