Medical Clinic Receptionist - Bilingual (English / Korean)

Description

Responsible for providing patient\-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co\-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast\-paced, customer\-oriented clinical environment.

Essential Functions

• Greets patients and directs them to appropriate departments
• Answers multiple phone lines; directs calls and takes messages as needed
• Verifies patient information and insurance eligibility; collects payments
• Directs patients to complete forms and processes patient\-related paperwork
• Informs provider’s assistant of no shows and cancellations
• Makes follow\-up appointments for patients and calls patients to confirm appointments
• Contacts patients and reschedules appointments as appropriate
• Performs various front\-office duties in a fast\-paced, customer\-oriented clinical environment, as assigned

Job Requirements

• Speaks Korean fluently
• Basic computer skills needed
• Ability to multi\-task
• Meticulous with documentation and data entry
• Great communication skills and excellent phone demeanor
• Compassionate
• Team Player

Schedule

• Full Time
• Monday to Friday: 8:30 AM to 5:30 PM

Location

• We have 2 locations: Rowland Heights and Garden Grove. Please specify in application which location you are interested in.

Job Type: Full\-time

Pay: From $19\.00 per hour

Application Question(s):

• Will you be able to reliably commute to the job location?
• Please indicate your preferred clinic location: Rowland Heights or Garden Grove.

Language:

• Korean (Required)

Work Location: In person