Senior Systems / Server Administrator (Level 3 – MSP/MSSP)

For Senior Engineers Who Are Done Being Underused

Read This First

If you’re a Level 3 Systems or Server Administrator currently working at an MSP and you’re:

• Carrying the hardest tickets
• Fixing other engineers’ mistakes
• Leading projects without the title or credit
• Burned out by ticket volume over quality
• Treated as “replaceable” instead of respected

Then it’s time.

GRS Technology Solutions is not that kind of MSP.

We are purpose‑built for senior engineers who want quality, ownership, and respect — not chaos and churn.

Who We’re Looking For (Read Carefully)

We are only looking for Senior / Level 3 engineers currently working at another MSP or MSSP.

If you’re early‑career, junior, or still learning the basics — this is not the role for you.

This role is for engineers who:

• Are the escalation point at their MSP
• Own infrastructure, not just tickets
• Make architectural decisions
• Get pulled into “because you’re the only one who can fix it”
• Are bored, stuck, or undervalued

If that sounds like you — keep reading.

What Makes GRS Different

Most MSPs say “people first.”

We actually mean it.

At GRS:

• We value
quality over quantity
• We protect our engineers from constant fire drills
• We build relationships, not ticket factories
• We put
employees first — always
• Our clients trust our engineers, not scripts

We hire senior professionals, not bodies to fill queues.

Role Overview

As a Senior Systems / Server Administrator, you will be part of our Senior Engineer or even our Cybersecurity \& Compliance Teams — the group responsible for critical infrastructure, escalations, and advanced projects.

You will:

• Serve as a
Level 3 escalation resource
• Own server, virtualization, and hybrid infrastructure environments
• Lead and execute complex deployments and migrations
• Act as a subject‑matter expert (SME) across multiple client environments
• Help set technical standards and best practices across the organization

This is not a “ticket grinder” role.

This is a trusted engineer role.

What You’ll Be Working With

MSP Tooling (Real‑World Experience Required)

• ✅
ConnectWise (ticketing / workflows)
• ✅
RMM platforms such as:
• NinjaOne
• ConnectWise Automate
• Similar enterprise‑grade RMM tools
• ✅
Datto (or equivalent) for server backups and recovery

Infrastructure \& Platforms (You Must Be an SME)

* Virtualization

• VMware (ESXi, vCenter)
• Hyper‑V

* Servers \& Infrastructure

• Windows Server (modern versions)
• Infrastructure design and deployment
• Storage, backup, and DR planning

* Hybrid Environments

• On‑prem \+ cloud integrations
• Active Directory \+ Entra ID

* Microsoft 365

• Admin portals (Commercial, GCC, GCC High experience a plus)
• Identity, security, and tenant administration

You don’t just “touch” these technologies — you own them.

What You’ll Actually Do

• Resolve complex escalations that Level 1–2 can’t handle
• Lead infrastructure projects from design to execution
• Stabilize and modernize client environments
• Serve as the senior technical authority on critical issues
• Mentor other engineers (without being used as free labor)
• Improve standards, documentation, and processes
• Work with leadership as a
technical voice, not just an implementer

Who You Are

You’re probably nodding while reading this.

You are:

• A
true senior engineer, not just “tenured”
• Calm, methodical, and confident under pressure
• Someone other engineers come to for answers
• Tired of being stuck in a reactive MSP culture
• Looking for a place where your judgment is trusted

You don’t need micromanagement.

You need respect, autonomy, and purpose.

Requirements (Non‑Negotiable)

• Currently working (or recently worked) as a
Level 3 engineer at an MSP/MSSP
• Strong server and infrastructure background
• VMware and/or Hyper‑V SME
• Experience with hybrid environments
• Deep familiarity with Microsoft 365 administration
• Comfortable owning responsibility — not just executing tasks
• Strong communication and documentation habits

Nice to Have

• GCC or GCC High exposure
• Compliance / security‑aware mindset
• Automation and scripting experience
• Leadership or mentoring experience

Why Engineers Come to GRS (And Stay)

• You’re treated like a
professional
• Your experience is respected
• Your voice matters
• You work alongside other senior engineers
• You’re not punished for caring about quality

If you’re bored, boxed in, or underappreciated —

this is the place you’ve been looking for.

Benefits

* 401(k) with company matching

* Health, dental, and vision insurance

* Health Savings Account (HSA)

* Life insurance

* Generous paid time off

* Professional development and certification assistance

* Employee discounts

And something you won’t find at most MSPs

* Annual company retreats at resort destinations outside of the United States

• We invest in our people. Once a year, the GRS team comes together at an international resort to disconnect, recharge, and build real relationships — because great teams aren’t built in ticket queues.

Final Word

This role is not for everyone.

And we’re good with that.

But if you’re a senior MSP engineer who knows you’re capable of more —

apply now.

GRS Technology Solutions

Where senior engineers are trusted, valued, and heard.

Job Type: Full\-time

Pay: From $90,000\.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 4 years (Required)
• Networking: 4 years (Required)
• Customer service: 4 years (Required)
• IT project management: 2 years (Preferred)

Location:

• Fairfax, VA 22033 (Preferred)

Ability to Commute:

• Fairfax, VA 22033 (Preferred)

Ability to Relocate:

• Fairfax, VA 22033: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Fairfax, VA 22033