Job Title/Position: Executive Director Specialist (RN Required)
Location: Remote with 100% Travel
Reports To: Vice President of Operations
About Luminary Hospice:
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- Coach and support new Executive Directors in operational management, regulatory compliance, financial oversight, and leadership development to ensure successful agency performance.
- Lead operational planning and implementation for new hospice market launches and de novo startups.
- Support the development of new hospice locations including licensing preparation, operational setup, and readiness for patient services.
- Assist with state licensure, Medicare certification preparation, and regulatory readiness for new agencies.
- Coordinate startup activities including staffing, policies and procedures, equipment, vendor relationships, and operational infrastructure.
- Partner with executive leadership to implement strategic growth initiatives and market expansion plans.
- Ensure new hospice locations establish operational workflows that align with organizational standards and regulatory requirements.
- Assist with census growth strategies and community engagement during early market development.
- Support new locations through the initial startup phase through stabilization and operational maturity.
- Provide mentorship, coaching, and training to Executive Directors and hospice leadership teams.
- Assist with onboarding and leadership development of newly hired Executive Directors.
- Deliver operational and leadership training focused on compliance, team management, and hospice operations.
- Guide Executive Directors in staff development including orientation, continuing education, and competency programs.
- Promote strong interdisciplinary team collaboration and effective leadership practices.
- Support hospice agencies with operational planning, budgeting, and financial performance monitoring.
- Monitor business operations to ensure financial stability and operational efficiency.
- Assist agencies with developing appropriate staffing models to ensure adequate and effective coverage.
- Support leadership teams in monitoring service utilization and ensuring comprehensive hospice care delivery.
- Provide guidance in conflict resolution, complaint management, and operational challenges.
- Ensure hospice operations comply with federal, state, and accreditation requirements.
- Provide guidance regarding Medicare Hospice Conditions of Participation and certification requirements.
- Assist agencies in maintaining ethical business practices and regulatory compliance.
- Support preparation for regulatory surveys, audits, and accreditation reviews.
- Ensure hospice policies and procedures are developed and implemented according to regulatory standards.
- Evaluate hospice services and personnel using measurable performance outcomes.
- Support Quality Assessment and Performance Improvement (QAPI) programs across locations.
- Assist leadership teams in developing improvement plans based on operational and clinical performance data.
- Monitor progress toward operational and strategic goals.
- Facilitate communication between hospice locations, executive leadership, and operational departments.
- Ensure coordination with clinical, administrative, and corporate teams across the organization.
- Assist with the implementation of organizational initiatives, systems, and operational standards.
- Collaborate with vendors, agencies, and partners to ensure effective service delivery.
- Provide interim Executive Director support during leadership transitions, startup phases, or operational challenges.
- Assist with stabilizing operations during early growth phases or performance improvement initiatives.
- Travel up to 100% to support new markets and hospice locations nationwide.
- Ability to work in startup environments and rapidly changing operational settings.
- Ability to assess operational needs quickly and implement effective solutions.
- Serve as a subject matter expert in hospice startup operations, regulatory compliance, and leadership development
- Bachelor's degree in Nursing required
- Active Registered Nurse license in good standing required
- Minimum 5\+ years of hospice leadership experience, including experience as an Executive Director or Administrator.
- Experience with hospice startups, new market development, or de novo operations strongly preferred.
- Strong knowledge of Medicare Hospice Conditions of Participation and certification requirements.
- Demonstrated ability to lead operational startup initiatives and build hospice programs from the ground up.
- Proven experience mentoring and developing leadership teams.
- Strong operational, financial, and strategic planning skills.
- Excellent communication, leadership, and problem\-solving abilities.
- Ability to travel extensively (up to 100%).
- Strong understanding of hospice interdisciplinary care and patient/family\-centered services.
At Luminary Hospice, we are a mission\-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end\-of\-life journey.
Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end\-of\-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.
### About the role:
The Executive Director Specialist – New Market Development \& De Novo Operations is responsible for supporting the organization's growth through the development, launch, and operational support of new hospice locations. This role partners with executive leadership to lead de novo hospice startups, new market entry, and operational readiness, while also mentoring and training Executive Directors and leadership teams.
The Executive Director Specialist travels to hospice locations nationwide to assist with new agency launches, stabilize operations, train Executive Directors, and implement organizational best practices.This role serves as a subject matter expert in hospice operations, regulatory compliance, and leadership development to ensure new and existing locations operate efficiently, meet regulatory standards, and deliver high\-quality patient care.
This position may also provide interim leadership support during new market openings, leadership transitions, or operational challenges.
### Job Responsibilities:
New Market Development \& De Novo Operations
Leadership Development \& Training
Operational Support \& Oversight
Regulatory \& Compliance Support
Performance Improvement \& Quality
Organizational Collaboration
Interim Leadership Support
Additional Expectations
Job Qualifications:
### Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds.
### Equal Employment Opportunity:
Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications.
### Compensation and Benefits:
Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well\-being, and long\-term financial goals.