Clerical Specialist

*Come to a City that Builds Careers! As one of the largest cities in Broward County, the City of Hollywood provides an energetic, innovative and collaborative work environment for its employees. Want Top Notch Insurance? We offer low cost health insurance giving you the best value \- Medical, Dental, Vision and Flexible Spending Plans. Need Work Life Balance? We have got you covered with a 4\-Day Work Week and an Award Winning Wellness Program. And We Don’t Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave. Repaying Student Loans? Employees at the City with 10 years of public service and on\-time payments qualify for the Federal Student Loan Forgiveness Program. Let’s Partner Together and Come Grow with the City of Hollywood. Apply Now!*

*For more information about this position and our competitive pay, benefits package and pension plan, refer to this job posting or our City website at* *https://www.governmentjobs.com/careers/hollywoodfl .*

This is moderately complex clerical and reception work. Duties include a variety of clerical tasks, including non\-routine administrative matters and heavy public contact work. Work is reviewed through conferences, observation of work in progress, and written reports for results obtained and adherence to established policies and procedures.

• Operates a computer, photocopier, shredder, printer, calculator, facsimile machine, typewriter, microfiche, pager or intercom system, NCIC/FCIC Teletype machine, or cash register.
• Responds to telephone or radio inquiries; greets the general public, contractors, and vendors; provides information and directs callers; acts as a receptionist.
• Maintains filing systems of correspondence, forms, cards, receipts, permits, plans, reports, and records; maintains log books, ledgers or other audit and tracking records.
• Opens, sorts, and distributes correspondence; inventories, and requisitions supplies and equipment; issues and processes permits.
• Acts as a liaison between superiors, other City employees, and the general public.
• Generates statistics; requests additional information as needed; researches, collects, and compiles data; verifies reports for accuracy; collates reports.
• Responds to or directs inquiries to appropriate personnel or department.
• Types and proofreads correspondence, reports, forms, permits, bids, applications, invoices, press releases, records, memoranda, and letters from notes, copy or rough draft; records minutes of meetings.
• Processes employee payroll records; updates accounts payable records and vendor’s lists; maintains appointment calendar; schedules meetings and activities.
• Must effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
• Must maintain effective and professional relationships with work colleagues, supervisors and managers.
• Performs related as required for this position description only.

The Requirements

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Required:

High School Diploma or GED equivalent; supplemented by one (1\) year of responsible experience including use of computers and standard software applications such as MS Word; or an equivalent combination of training and experience. Demonstrated ability to type thirty (30\) corrected words per minute.

Preferred:

Associate’s Degree

The Examination

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Required Education and Background Information: Look over the announcement carefully to determine your eligibility. Please note minimum education and experience requirements. Closed competitive positions are open only to employees while open competitive positions are open to anyone who meets the minimum qualifications for the position. Evidence of a GED test score is required if submitted for high school diploma. Applicants are responsible for clearly documenting work experience and/or providing all relevant information at the time of application. Additional information will not be accepted after the announcement closing date.

Veteran's Preference: The City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214\) and meet eligibility requirements as stipulated by the Florida Statutes.For additional information, please refer to the Florida Department of Veterans' Affairs.

Additional Information

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All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment.

Applicants who are considered for employment will be required to pay $62\.00 for the background investigation.

EMPLOYMENT OF RELATIVES: The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effective January 28, 2008, a relative may only be hired under the following additional conditions:

The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list;

The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board;

The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee.

As of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non\-usage of tobacco or tobacco products within the last year prior to submission of application and will continue to be a non\-user of tobacco products throughout employment with the City of Hollywood.

REASONABLE ACCOMMODATION:The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling (954\) 921\-3216\.

All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications).

The City of Hollywood is an Equal Opportunity / Equal Access Employer.

SUMMARY OF BENEFITS FOR GENERAL EMPLOYEES

• All regular full time Employees shall accrue paid vacation following their employment anniversary date. Employees who regularly work 40 hours per week shall accrue vacation leave as follows:
• up to seven (7\) completed years80 hours
• more than seven (7\) but less than ten (10\) completed years112 hours
• more than ten (10\) but less than fifteen (15\) completed years144 hours
• more than fifteen (15\) but less than twenty (20\) completed years160 hours
• twenty (20\) completed years and above200 hours

After completion of the first full year of service, vacation time accrued as of September 30th of each year is to be utilized during the following 15 months. Cash payment in lieu of unused vacation shall be made only upon termination of employment or upon approval of the City Manager. Not later than August 1st of each calendar year, an employee may elect to redeem up to a maximum of 40 hours of the unused annual (vacation) leave. Payment for such redemption to be made by or before September 10th following the redemption request.

• General employees shall accrue eight hours of sick leave for each month worked with no limit on the amount of sick leave that is accumulated. Additionally, each fiscal year an employee shall have the option of converting a maximum of 40 hours of accrued sick leave days to personal leave, provided the employee has a balance of 96 hours after the conversion.
• Accrued sick leave shall be terminally paid at the following rates in relationship to full years of credited service with the City to a maximum of 1200 hours (e.g., an employee with 20 or more years of service with 1200 (or more) hours of sick leave shall be paid at 80% of 1200 hours, which would be 960 hours):

Accrued Sick Leave Payout

• Less than five (5\) years 20% sick leave
• Five (5\) to ten (10\) years 40% sick leave
• Ten (10\) or more years 70% sick leave
• Twenty (20\) or more years 80% sick leave
• Upon the accumulation of 300 sick leave hours, all employees have the option of converting the next forty (40\) hours of sick leave days to vacation days.
• Employees may participate in the City's Sick Leave Pool Program upon the completion of one year of employment and with a minimum accumulation of 96 hours of sick and/or vacation leave. This program entitles eligible employees to participate in extended sick leave benefits for cases involving non\-work related catastrophic, or long\-term illnesses, or injuries.
• General employees may receive the following holidays:

New Year's DayMartin Luther King,Jr.'s Birthday President's Day Memorial Day

JuneteenthIndependence DayLabor Day Veteran's Day

Thanksgiving DayDay after ThanksgivingChristmas EveChristmas Day

New Year's Eve

• General employees will receive two paid workdays each fiscal year (either 8 or 10\-hour days) of use\-it\-or\-lose\-it time off in recognition of the importance of mental health well\-being.
• General employees will be granted 40 hours of paid bereavement leave for the demise of a close family member.
• General employees will receive longevity compensation added to their base salary for the following cumulative years of service with the City:
• 1 year of service 2%
• 3 years of service 3%
• 5 years of service 2%
• 7 years of service 3%
• 10 years of service 3%
• 12 years of service 3%
• 15 years of service 4%
• General employees and families shall be provided with the option of coverage in the City’s health insurance plans. The City will contribute 80% of the premium for employees electing single or dependent coverage on the OAP plan and the employee will be responsible for contributing 20% of the premium; The City will contribute 100% of the premium for employees electing single coverage on the OAPIN plan. For employees adding dependents, the City will contribute 90% toward the premium and the employee will be responsible for contributing 10% of the premium. The biweekly rates are as follows:

Enrollment TierMedical OAPMedical OAPIN

Employee Only$87\.89$0

Employee \+1$175\.78$39\.34

Employee\+2 or More$281\.24$86\.56

• Each employee and their dependents enrolled in the City’s medical insurance plan shall have access to the City of Hollywood Employee Health Center, allowing them to conveniently and exclusively access services ranging from routine primary care, urgent care, preventative care, lab work, vaccines, pediatric care for ages 6 months and older, x\-rays, health coaching, and much more. All services at the City’s Employee Health Center are free and at no charge to the employee/dependent, with the City paying 100% of the cost of services.
• Each employee shall have the option of completing an annual comprehensive wellness physical through the City of Hollywood Employee Health Center with the costs of the visit paid for by the City, including a comprehensive medical evaluation, ultrasound imaging, cardio\-pulmonary assessments, vision and hearing test, and extensive laboratory blood profiles.
• The City's medical insurance covers Regenexx services with copays based on plan tier. Regenexx is a minimally invasive, needle\-based procedure that is an alternative to orthopedic surgery. It uses the body's own healing agents, offers lower risk, and reduces recovery times. Regenexx procedures treat a wide range of common joint injuries and degenerative joint conditions, such as arthritis, rotator cuff tears, ACL sprain or tear, and much more.
• General employees shall be provided with group dental with $19\.00 of the monthly premium costs paid by the City. There are three benefit plan offerings. The biweekly rates are as follows:

Enrollment TierDental DPPO LowDental DPPO HighDental DPPO Buy UP

Employee Only$5\.17$21\.37$25\.11

Employee \+1$14\.80$40\.68$46\.82

Employee\+2 or More$23\.69$58\.51$66\.86

• General employees shall have the option to purchase vision coverage through payroll deductions. Three plans are offered, and the biweekly rates are as follows:

Enrollment TierVSP Option 1VSP Option 2VSP Option 3

Employee Only$2\.36$3\.87$4\.44

Employee \+1$4\.73$7\.73$8\.87

Employee\+ 2 or More$7\.61$12\.45$14\.28

• Employees will receive from the City a “use it or lose it” Health Reimbursement Account annually. The amount to the employee is determined by the employee’s medical enrollment status or if no coverage is elected then it will default to the lowest level. The level of the City contribution will be reevaluated once a year. The levels are: Single or no coverage \= $400; Employee plus one \= $600; and Employee plus two or more \= $1000\. This benefit is contingent upon the employee completing a biometric visit at the City’s Employee Health Center. In addition, the employee may establish and contribute to a Flexible Spending Account.
• General employees shall be provided with term life insurance of $25,000 with all premium costs paid by the City. Employees shall have the option of purchasing additional term life insurance at group rates up to an additional maximum amount of $475,000\.
• General employees shall receive pension benefits according to the provisions of The City of Hollywood Employees’ Retirement Fund (COHERF) in Chapter 33 of the City’s Ordinances which can be found in the online library here. Employees may choose to participate in the COHERF Pension Plan and contribute 8% pretax dollars biweekly with a seven\-year vesting period, or employees may instead elect to enroll in a Defined Contribution (DC) plan or a hybrid plan. Click here to retrieve a copy of the Summary Plan Description (SPD), and call the COHERF Pension Office for more information: 954\-921\-3333\.
• The City is a qualifying employer for the Public Service Loan Forgiveness Program. Full\-time service at the City contributes to the 120 months of payment for certain federal student loans to be forgiven.

General employees, who complete their probationary period and receive “satisfactory” or better Employee Performance Evaluations, shall be eligible to participate in the City Educational Reimbursement Program for job\-related undergraduate and graduate course work. General employees should request approval prior

• to taking any courses. The City pays as follows to a maximum total of $3,000\.00 for tuition annually:

Graduate and Undergraduate BenefitGrade of B or better 100% reimbursement at State tuition rates Grade of Pass 100% reimbursement at State tuition ratesGrade of C 50% reimbursement at State tuition rates

Employees will be eligible to receive 100% reimbursement for books with approval of the City Manager/designee.

Employees who receive benefits under this program, who voluntarily leave the City's employment within two (2\) years of receiving such benefit, shall be responsible for reimbursing the City for the cost of this benefit.

• The City's award\-winning wellness program, Hollywood Wellness, offers opportunities to earn incentives such as gift cards (taxable), gym reimbursements, iWatches, BBQ grills, water tumblers, lunch boxes, duffel bags, and other items for participating in wellness initiatives. Hollywood Wellness is powered by specific funding received by the City’s Third\-Party Administrator, Cigna, to improve the health and well\-being of City employees, and may be discontinued or limited at any time based on availability of funds and discretion of HR Director. Some features of Hollywood Wellness include:
• Access to the BenTek Wellness Hub, where employees may earn gift cards for completing wellness activities such as preventative exams, dental exams, flu shots, health coaching, or for participating in wellness events such as health seminars and wellness challenges.
• Monthly health seminars/webinars, quarterly challenges, on\-site health screenings, confidential counseling sessions, and communication campaigns.
• Access to free state\-of\-the\-art fitness facilities throughout City Departments.
• Partnerships with local community vendors to offer reduced fitness memberships for employees, i.e., OrangeTheory Hollywood, YogaJoint Hollywood, and F45 Hollywood.
• Flexible Fitness Reimbursement Program to reimburse employees for fitness facility memberships after proof of consistent attendance and payment.
• Zen Room for employees to enjoy an ambiance of solitude, where they can refresh themselves with a massage, red light therapy, or just quiet time.
• A mobile lactation pod and dedicated lactation rooms throughout the City.
• General employees may enter into a Deferred Compensation Program through payroll deduction.
• General employees have the option of joining the Sun Credit Union.
• General employees have the option of participating in payroll Direct Deposit.
• General employees have the option of participating in the BeyondMed Plan for elective/cosmetic services, Pre\-paid Legal/ID Theft Protection Plans, and AFLAC Plans through voluntary payroll deductions.
• General employees are eligible to participate in the City’s Work/Life Assistance Program offering a wide range of services and support, including 10 free face\-to\-face or virtual visits with licensed counselors, 24/7 telephonic support, free 30\-minute consultations with legal or financial advisers, online tools and webinars.