Family Self-Sufficiency (FSS) Program Assistant Coordinator

Under the direct supervision of the Family Self\-Sufficiency (FSS) Program Supervisor, and the indirect supervision of the Director of Rental Assistance, performs necessary work to assist in the administration of social service programs under the Family Self\-Sufficiency Program for Housing Choice Voucher participants. All activities must support the Jersey City Housing Authority (JCHA) mission, strategic goals, and ONE\-JCHA values.

Essential Responsibilities:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities and duties.

• Assists in recruiting and selecting participants for the FSS Program.
• Conducts initial interviews to determine eligibility and develops individual Training and Services Plans (ITSPs) for all participating household members.
• Conducts case management; identifies obstacles to self\-sufficiency and performs personal needs assessments.
• Maintains working relationships with PHA managers and local service providers; refers participants to appropriate programs.
• Builds and maintains a supportive rapport with participants; provides guidance, coaching, and support.
• Assists in monitoring compliance with ITSPs and portability of housing assistance.
• Maintains accurate and updated participant files, reports, and data on program outcomes; drafts correspondence and reports.
• Temporarily fills in for Program Supervisor when needed.
• Assists with FSS Grant Renewal, Escrow Account management, workshops, and orientation coordination.
• Conducts annual reexamination of participant household income to determine continued eligibility and rental payments.
• Performs Housing Choice Voucher Program\-related administrative tasks such as moves, income adjustments, household composition changes, and lease/contract facilitation.
• Explains the Section 8 Housing Choice Voucher Program to participants and property owners.
• Ensures compliance with Section 8 Program rules, SEMAP indicators, and JCHA Administrative Plan performance standards.
• Establishes and maintains cooperative relationships with real estate agents, landlords, businesses, and community agencies for housing choice and referral services.
• Makes appropriate referrals to other community agencies.
• Travels to Public Housing sites and attends FSS\-related community events as required, including evenings or weekends.
• Performs other duties as assigned.

Requirements and Qualifications

Education/Experience

Education:

• Ø Bachelor’s Degree in public policy, psychology, sociology, social work, or related field; supplemented with three (3\) years of professional experience in social work, case management, counseling, or related field; or an equivalent combination of training and experience.

Skills \& Competencies:

• Ø Excellent verbal and written communication skills; ability to document and prepare reports.
• Ø Typing, mathematical, and computer skills for data entry and calculations.
• Ø Ability to assist in planning, implementing, and evaluating programs; compile and analyze data.
• Ø Ability to problem\-solve, prioritize assignments, meet deadlines, and work in a results\-oriented program.
• Ø Flexible work schedule due to evening FSS events.
• Ø Ability to read, write, speak, and communicate clearly in English.
• Ø Bilingual in Spanish or Arabic (preferred but not required).

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JCHA is an Equal Employment Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Consistent with the Americans with Disabilities Act (ADA) and New Jersey civil rights law, it is the policy of Jersey City Housing Authority (JCHA) to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

NEW JERSEY RESIDENCY MUST BE MET WITHIN ONE YEAR FROM EMPLOYMENT DATE

*COMPENSATION: Public Sector benefits, including enrollment in the NJ State Health Benefits Program and Pension System; paid holidays, paid vacation/personal leave, and sick leave.*