Are you ready to be part of a professional community that's ? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further \- hammerjack has the perfect opportunity for you!
Role: Insurance Virtual Assistant
Location: Remote
About Us:
At hammerjack, we're not just another outsourcing company \- we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.
Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people\-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.
DUTIES AND RESPONSIBILITIES
* Internal Filing System: Maintain and update client records; organize digital files for easy retrieval and compliance.
* Document Management: Save invoices and related documents into the Document Management System in accordance with company protocols.
* Email Management: Manage incoming and outgoing communications to ensure timely responses and proper documentation.
* Pre\-Renewal Coordination: Allocate renewal tasks and issue pre\-renewal templates, emails, and schedules.
* Renewal Processing: Obtain renewal terms highlighting changes and claims history.
* Quoting: Source comparative quotes using current client data and claim history.
* Debtor Management: Retrieve debtor reports and send statement reminders.
* Claims Tracking: Monitor and manage claims within the CRM system, ensuring accurate and up\-to\-date records.
QUALIFICATIONS
- At least 2\-3 years of AU Insurance experience
- Experience in using INSIGHT, WinBEAT, Office tech, or any related platforms.
- Strong organisational, project management and problem\-solving skills with impeccable multi\-tasking abilities.
- Ability to follow process and work independently.
- Communicate progress and/or report issues.
- Dental insurance
- Health insurance
- Paid time off
- Work from home
What's in It for You:
* Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work\-life balance!
* Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
* Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
* Dynamic Open Spaces: Conducive for productivity and creativity.
* State\-of\-the\-Art Security: Ensuring your safety and peace of mind.
* Game Rooms: Take a break and unwind with our recreational facilities.
* Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
* Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
* A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
* Global Impact: Be part of something bigger and make a difference on a global scale.
Ready to Make a Difference?
If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together!
hammerjack is an equal\-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full\-time
Pay: $24\.98 \- $30\.08 per hour
Benefits:
Work Location: Remote