POSITION SUMMARY: We are seeking a reliable, detail\-oriented Administrative Assistant for a remote role to supporting daily operations of our company. This role is ideal for someone who is organized, proactive, and comfortable managing multiple tasks in a fast\-paced environment. This position requires accuracy, discretion, and strong communication skills. Prior administrative or medical office experience is preferred but not required for the right candidate.
JOB RESPONSIBILITIES:
* Managing Faxes: Send outgoing faxes, review incoming faxes, and take appropriate action as needed to ensure timely follow\-up and proper documentation.
* Data Entry: Accurately upload and maintain documents, including prescriptions (RXs), Explanation of Benefits (EOBs), patient intake forms, insurance correspondence, and authorization documents, etc.
* Insurance Eligibility Verification: Navigate the EMR system and insurance portals to verify coverage and confirm insurance eligibility information.
* File Management: Download, scan, organize, and upload documents while maintaining confidentiality and attention to detail within the EMR system and insurance portals.
* Payments \& Invoices: Process payments, create invoices, and assist with balancing accounts and claims to ensure accurate financial records.
* Phone Calls: Make professional phone calls to clients and/or physician offices as needed to support administrative and operational needs.
* Light Cleaning / Errands *(Optional for additional hours)*: Perform light office upkeep or occasional errands, such as inventory restock, if agreed upon as part of additional responsibilities or extended hours.
QUALIFICATIONS:
- High School Diploma required.
- Additional college coursework or relevant training preferred.
- Experience with Google Workspace, or similar office software
- Familiarity with HIPAA regulations or prior HIPAA training preferred
- Ability to work collaboratively with others and communicate professionally
- Strong attention to detail and organizational skills
- Ability to think critically and take initiative to complete tasks independently
- Must be able to pass a background check upon hire
- Reliable internet connection and access to a quiet workspace
- Cell phone
- Laptop
ADDITIONAL JOB REQUIREMENTS:
Job Type: Part\-time
Pay: $15\.00 \- $20\.00 per hour
Expected hours: 10 – 20 per week
Work Location: Hybrid remote in West Columbia, SC 29169