Assistant Manager

Position Details

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Position Information

Recruitment/Posting Title Assistant Manager

Job Category URA\-AFT Administrative

Department Mail Services NB

Overview

The Division of Institutional Planning \& Operations (IP\&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations.

Posting Summary

Rutgers, The State University of New Jersey, is seeking an Assistant Manager for Division of Institutional Planning \& Operations (IP\&O). Reporting to the Mail Services Manager, this position provides assistance to the manager on administrative and supervision of the daily operations and performance of a complex operational unit. This unit delivers mail and packages to 5 different student post offices on the New Brunswick/Piscataway campus daily. These student post offices consist of 3,500 automated lockers and handle mail and packages for over 46,000 students. This unit delivers staff mail and packages on 14 different mail routes across the university daily. These routes consist of 26,000 employees spread over 600 mail stops, over 430,000 incoming packages delivered, 2,140,000 incoming mails processed, 170,000 customer walkups, 10,000 emailed inquiries, 2,500,000 outgoing metered mail, and 8,000 packages sent out annually. Ensures accurate and timely processing of requests and actions, and professional, prompt, and courteous service to clients. This position is customer\-focused driven and provides a metric for handling students’ requests within a 24\-hour period.

Among the key duties of this position are the following:

• Provides supervision of academic support and policy interpretation, purchasing, personnel, space and facilities planning and major event design.
• Resolves a diverse range of problems consistent with an understanding of the mission, vision, role, and goals of the unit and with a comprehensive understanding of administration/office management in accordance with management principles, applicable regulations, and university policies and procedures. Interprets, communicates, and implements policies and practices for differing needs of a diverse client population.
• Establishes performance standards and conducts evaluations.
• Performs professional work that requires specialized general knowledge in one or more fields of management/administration and a solid understanding, use, and application of concepts, theories, principles, practices, regulations, terminology, and applied bases in area of specialization.

FLSA Exempt

Grade 05

Salary Details

Minimum Salary 68278\.480

Mid Range Salary 84393\.980

Maximum Salary 100509\.480

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax\-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status Full Time

Working Hours

Standard Hours 37\.50

Daily Work Shift

Work Arrangement

Union Description URA\-AFT Administrative

Payroll Designation PeopleSoft

Seniority Unit

Terms of Appointment Staff \- 12 month

Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience

• Bachelor’s degree preferably in Business Administration, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of program design and execution, coordination, organization, facilitation, and report analysis.
• A minimum of two years relevant experience in mailroom operations maintenance experience or administrative function that includes coordination of work and management of people.

Certifications/Licenses

• Valid Driver’s License

Required Knowledge, Skills, and Abilities

• Good communication skills; and computer literacy.

Must have knowledge of:

(1\) Postal and federal policies, statutes, procedures and regulations

(2\) Supervisory practices and principles

(3\) Budgetary procedures, fiscal projections and cost analysis

(4\) Computer operations as it relates to mail services

Preferred Qualifications

• Preferred experience and training within a USPS or commercial package delivery company that provides transportation, logistics, and/or financial services in the United States and/or internationally.

Equipment Utilized

Physical Demands and Work Environment

• Must be able to lift 70 lbs.
• May be required to stand for long periods of time.

Special Conditions

• Clean Driving Record

Posting Details

Posting Number 26ST0389

Posting Open Date 03/09/2026

Special Instructions to Applicants

Regional Campus Rutgers University\-New Brunswick

Home Location Campus Livingston (RU\-New Brunswick)

City Piscataway

State NJ

Location Details

Pre\-employment Screenings

All offers of employment are contingent upon successful completion of all pre\-employment screenings.

Immunization Requirements

Under Policy 100\.3\.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non\-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non\-discrimination\-statement

Supplemental Questions

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Required fields are indicated with an asterisk (\*).

\ Are you a current member of URA\-AFT?

+ Yes

+ No

\ Do you have a Bachelor’s degree preferably in Business Administration, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of program design and execution, coordination, organization, facilitation, and report analysis?

+ Yes

+ No

\ Do you have a minimum of two years relevant experience in mailroom operations maintenance experience or administrative function that includes coordination of work and management of people?

+ Yes

+ No

\ Do you have a valid driver’s license?

+ Yes

+ No

Applicant Documents

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Required Documents

• Resume/CV
• Cover Letter/Letter of Application

Optional Documents