Remote Administrative Clerk

Monumental Pest Control is a customer\-centric pest control company based in Sterling, VA committed to delivering exceptional service at a competitive price point. We prioritize customer satisfaction and education throughout the consultation and treatment process and depend on our staff of committed and experienced professionals to help us establish and maintain our high standards of service. Job Overview We are seeking a dynamic and highly organized Administrative Clerk to join our growing team! This vital role works well under pressure to ensure the smooth operation of daily office functions, providing exceptional support to executive staff and clients alike. As an energetic and detail\-oriented professional, you will manage a variety of clerical tasks, coordinate schedules, as well as build and maintain accurate records. Responsibilities Operate multi\-line phone systems, handle incoming calls, and route inquiries efficiently Perform accurate data entry Utilize Google Workspace tools for document creation, editing, and sharing Coordinate calendar management, schedule and manage appointments for a team of 14 and growing Provide excellent client support by responding promptly and accurately to inquiries via phone, text or email and ensuring client satisfaction Experience A combination of previous office experience with a strong background in clerical or administrative roles combined with previous service industry with a focus in scheduling is strongly preferred Proficiency in computer literacy including Google Workspace applications Bilingual abilities are a plus to effectively communicate with diverse clients Demonstrated organizational skills with the ability to multitask efficiently in a fast\-paced environment Experience managing multi\-line phone systems and practicing professional phone etiquette Strong typing skills with attention to detail for proofreading and data entry tasks Join us as an Administrative Clerk where your organizational talents will shine and help our company as we grow! We value energetic individuals who thrive on direct communication, making a positive impact and can work well under direction. Please note that the training period for this position will be in person before becoming a fully remote position. Occasional in person meetings may be required. Please do not call our office, we will only review applications submitted here or via resume submission to us at: info@monumentalpest.com Pay: $18\.00 \- $25\.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Retirement plan * Vision insurance Work Location: Remote