Practice Manager & Executive Assistant - In-Person (Tampa)

Pelvic Soul Pelvic Therapy is a growing pelvic floor therapy practice in Tampa, FL, supporting people of all genders with integrative, trauma\-informed pelvic care. We are on a mission to bring compassionate, high\-quality pelvic health services to our community—and we’re expanding. In addition to clinical services, we lead Integrative Somatic Healing Institute, an educational company that offers online and in\-person continuing education courses for pelvic health therapists, massage therapists, and other healthcare providers. Role Overview This is a hybrid role combining clinical operations management with assisting the CEO of our company. You’ll be the logistical engine behind our clinic and education platform \- managing clinic systems, nurturing referral sources, and helping expand our impact through trainings and online offerings. What You’ll Do: 1\. Care Coordinator and Executive Assistant Patient Care \& Management: \- Organize and manage the CEO's schedule, including appointments, interviews, and trainings, ensuring effective time management. \- Handle patient reminders and appointment confirmations, utilizing EMR for optimal scheduling and attendance. \- Handle patient inquiries, complaints, and issues in a professional and timely manner. \- Keep MD offices updated on patient care and relevant practice developments. \- Efficiently manage all email communications for the practice. \- Oversee general day\-to\-day administrative tasks such as sending faxes, mailing letters, reporting, maintaining a daily task log, and managing documents and records. Manage scheduling flow, waitlists, and calendar optimization for clinicians Track key business metrics (visits/week, conversion rates, referrals) Oversee front desk functions (calls, email inquiries, billing oversight) 2\. Marketing and Community Engagement Build \& maintain relationships with key referral sources Deliver branded materials, coordinate lunch\-and\-learns, and support events Build and nurture a network of strategic community partners Attend \& facilitate in\-person team meetings or workshops at the office (about 1x/month) Organize digital assets for marketing, patient education, and community outreach Coordinate with internal and external entities to manage website updates, newsletters, and social media content coordination 3\. Growth Duties – Integrative Somatic Healing (Education Platform) Support course launches: coordinate with online marketing team to manage enrollment flows, customer service, and tech setup (Thinkific, Zoom, etc.) Track and report on course sales, email list growth, and engagement metrics Coordinate with the founder and creative team to plan marketing campaigns and track performance Help maintain course content library, update assets, and implement automations Support affiliate/influencer outreach and partnerships to increase program visibility Manage customer service inbox and follow\-ups related to course questions, registration, and experience Assist with event logistics for in\-person trainings and retreats What We’re Looking For Experience in healthcare admin, and healthcare office management (3\+ years preferred) Excellent communicator—comfortable on video, phone, and in\-person interactions Highly organized with a natural systems mindset Comfortable using EMR, CRM, or project management tools (e.g. PTEverywhere, Trello, Google Workspace, Thinkific, Airtable, etc.) Marketing coordination or event support experience preferred Bonus: Background in women’s health, birth work, or somatic/trauma\-informed modalities Compensation \& Benefits Starting Pay: $20–$26/hour based on experience Schedule: Full\-time, Salaried After Completion of Evaluation Period: Paid Time Off (PTO) retirement benefits Ongoing growth opportunities Why Work With Us? We’re a purpose\-driven, women\-led business rooted in clinical excellence, evidence\-based education, and trauma\-informed care. You’ll join a small, dedicated team making a meaningful difference—while helping shape the future of pelvic health and somatic healing through both practice and education. To Apply: Send your resume and a brief cover letter to sujata@pelvicsoul.com, telling us why you're excited about this role and how your skills align with our mission. Job Type: Full\-time Pay: $20\.00 \- $26\.00 per hour Benefits: 401(k) 401(k) matching Flexible schedule Paid time off Experience: Marketing: 2 years (Required) Ability to Commute: * Tampa, FL 33602 (Required) Work Location: Hybrid remote in Tampa, FL 33602