Office Assistant

About Us: We are a small, family\-owned and operated plumbing company that takes pride in providing exceptional service to our customers. Our work environment is laid\-back, flexible, and supportive, while maintaining a strong commitment to professionalism, quality workmanship, and customer satisfaction. As our company continues to grow, we are looking to add a few dependable team members to assist with day\-to\-day office operations while helping us maintain the close\-knit atmosphere that makes our company unique. The ideal candidate will have prior office experience, excellent organizational skills, strong attention to detail, and the ability to effectively manage multiple tasks in a fast\-paced environment. A positive attitude, willingness to learn, and a team\-oriented mindset are essential. If you are motivated and looking for an opportunity to grow with a company that values its employees, we would love to hear from you. What We Offer: Casual office setting with a relaxed atmosphere Flexible scheduling with part\-time or full\-time positions available Opportunities for advancement as the company continues to expand Potential for occasional work\-from\-home days after one year of employment and successful completion of training Job Duties: Answer incoming phone calls and direct inquiries appropriately Provide exceptional customer service by responding to questions and service requests Schedule service appointments and manage technician calendars Perform data entry, filing, recordkeeping, and general administrative duties Create, organize, and maintain documents, spreadsheets, and company records Prepare, send and follow\-up on customer estimates and invoices Maintain and update inventory and equipment tracking lists Assist with ordering plumbing supplies, materials and equipment Monitor order status and coordinate deliveries as needed Support daily office operations and assist with special projects as assigned Help maintain accurate customer, vendor, and job records Qualification Requirements: Previous office experience Strong organizational skills and exceptional attention to detail Ability to effectively multitask \& prioritize tasks effectively Proficient computer skills and ability to learn new software applications Working knowledge of Microsoft Office (Word, Excel, Outlook) Excellent verbal and written communication skills Strong customer service skills with a professional and friendly demeanor Plumbing industry knowledge is a plus, but not required Experience managing social media accounts preferred Experience with website maintenance and updates preferred Dependable, self\-motivated, and eager to learn new processes We offer a supportive and flexible work environment with pay based on the skills and experience that you bring to the table. If you are a detail\-oriented individual with strong organizational skills and ability to multi\-task then we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience associated with the required qualifications listed above and why you feel you will be a good fit and asset to our company. Note: This job description is not intended to be all\-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization. Pay: $15\.00 \- $18\.00 per hour Benefits: Flexible schedule Professional development assistance Tuition reimbursement Experience: Office: 1 year (Required) Ability to Commute: * North Richland Hills, TX 76180 (Required) Work Location: In person