Salary Grade
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- In conjunction with the executive director of leadership annual giving and engagement, construct and execute a university\-wide annual plan for direct mail, digital and crowdfunding solicitation programs within the context of the overall annual giving goal. Provide strategic direction to large annual giving campaigns such as the Day of Giving and Giving Tuesday. Partner with school\-based annual giving personnel to execute their specific direct mail and digital solicitation campaigns. Lead the annual giving stewardship activities. Actively participate in development and alumni relations activities as requested or required including, but not limited to, attendance at university functions. (60%)
- Develop the strategy for segmenting appeals to specific sub\-sets of donors and prospects. Provide supervision to the annual giving content manager and annual giving graphic designer to ensure appeals are personalized and appropriate for segments. Manage the team's priorities, processes and projects from conception to completion. (20%)
- Provide leadership to reporting, data analysis, and comprehensive testing strategy, including the management and supervision of the annual giving data analyst, that will support the annual giving program's long\-term growth. Review and analyze data and benchmark program progress. Provide regular feedback and prepare reports regarding the success of campaign activities and recommend future directions. (10%)
- Provide strategy and leadership to stewardship activities that will improve the university's retention of annual giving donors. Manage and supervise the department's assistant director of donor engagement to ensure successful implementation of tactics. (10%)
- High degree of energy, creativity, organization, project management and interpersonal skills.
- Must be able to work independently and as a member of the development team.
- Proven ability to plan, initiate, manage, and evaluate complex campaigns with attention to detail and superior organization skills.
- Previous work with student populations is preferred.
- Must demonstrate proven ability to troubleshoot and to identify problems and appropriate responses to complex issues.
- Demonstrate excellent communication and interpersonal skills and proven ability to influence and tactfully manage relationships with diverse internal and external constituencies.
- Capacity to develop and execute complex strategy impacting philanthropic effectiveness.
- Must possess superior organizational skills.
- Strong writing skills required
- Computer proficiency (including Microsoft Office) and the ability to learn new programs. Familiarity with Advance or another donor database preferred.
- Ability to interact with colleagues, supervisors, and customers face to face.
- Ability to meet consistent attendance.
- Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
- Willingness to learn and work with artificial intelligence (AI) tools and technologies.
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Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $71,041 and $89,867, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
The director of annual giving direct engagement programs has a primary responsibility for providing strategic leadership in planning and implementing the university's central annual giving direct response programs and processes. The incumbent will develop the overarching strategy for soliciting annual gifts under $10,000 and increasing the number of donors giving annually to the university. The director will be responsible for evaluating data and analytics to guide strategy with a high level of attention to detail. This position will also directly supervise staff members responsible for executing annual giving appeals, stewardship activities and data analysis. Functioning as part of a university development team, the incumbent will be expected to work collegially, and in partnership, with central and school\- and college\-based colleagues.
ESSENTIAL FUNCTIONS
NONESSENTIAL FUNCTIONS
Performs other duties and responsibilities as assigned. (\<1%)
CONTACTS
Department: Daily contact with the executive director and other annual and special giving staff as required to perform essential functions.
University: Daily contact with the college and professional school development staff, directors of administrative departments, faculty and staff as required to perform essential functions.
External: Regular contact with donors, alumni, parents and friends of the university, and vendors as required to perform essential functions.
Students: Contact with student class officers and leaders of various student groups as required to perform essential functions.
SUPERVISORY RESPONSIBILITY
Direct supervisory responsibility for four team members.
QUALIFICATIONS
Experience: 8 or more years work experience; 3 years in development, public relations, engagement, or related field. Experience in non\-profit organizations or higher education is preferred.
Education: Bachelor's degree required. Master's degree preferred.
REQUIRED SKILLS
WORKING CONDITIONS
General office working environment. Working on weekends may be required to meet project deadlines. The work environment may be fast\-paced and high\-stress at times. Participation in training sessions, presentations, and meetings. Occasional travel may be required.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216\-368\-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case\-by\-case basis.
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