Responsibilities
JOB SUMMARY
Administers, configures, implements, supports, and troubleshoots systems and applications related to servers, applications, disaster recovery, cyber security and network. Reviews, evaluates, recommends, implements, and maintains operating systems, servers, storage and networking hardware and software and cloud technologies.
JOB SCOPE
No supervisory or budgetary responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES
Maintains a knowledge base of current and developing server, network, cloud and security technologies. Assists staff members with research pertaining to the components that comprise the client/server network.
Designs, develops, installs, configures, maintains, and troubleshoots the physical and virtual server infrastructure including disaster recovery, high availability and load balancing solutions. Designs and implements configurations and topologies to achieve peak system performance.
Coordinates the implementation and setup of new client/server networks. Performs a site survey to assess the physical aspects involved in designing a new client/server network.
Maintains systems at serviceable levels, coordinating or performing regular software and firmware upgrades.
Troubleshoots, diagnoses, and resolves server connectivity and performance issues; monitors, analyzes, and manages network infrastructure traffic and other conditions to achieve optimal performance and uptime; analyzes systems to minimize network infrastructure congestion.
Designs, develops, install, configures, maintains, and troubleshoots SANs (Storage Area Networks), including HBAs (Host Bus Adapters), network storage connectivity, and works with storage vendor on SAN installation, upgrades and troubleshooting of problems.
Ensures systems and data are secure, backed up and recoverable as needed to meet corporate recovery time objective (RTO).
Monitors and enforces enterprise network security policies and guidelines and remote access standards; monitors for network intrusions and security breaches and performs remediation activities; researches and recommends security enhancements.
Trains team members and operational staff members in subjects relating to the management and operation of the client/server network.
Evaluates alternative techniques, products, and procedures for potential inclusion in IS (Information Systems) strategic plans; produces and presents professional written recommendations based on these evaluations.
Provides project management resources as required in the roll\-out and delivery of the Network.
Creates and maintains the appropriate technical and operational documentation.
Performs all other duties as assigned.
MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTS
EDUCATION: Associates Degree in Computer Science or Systems \& Network Administration or a related technical course of study. MCSE or MS Windows Server Hybrid Admin highly desirable.
EXPERIENCE: Five years of client/server networking and LAN configuration, installation, and troubleshooting with advanced skills in Windows Server, Active Directory, VMWare and/or Citrix required.
LICENSE: Valid driver's license and valid Passport.
TRAVEL: 10% travel to other Tropical locations.