Executive Assistant/Office Administrator

Executive Assistant / Office Administrator

Wayne, PA \| \~32 Hours/Week

A Taste of Britain — a beloved, 34\-year\-old tea room, cafe, and retail destination — is seeking a highly organized, proactive, and trustworthy Executive Assistant / Office Administrator to support both our growing business and our ownership team.

This is a unique hybrid role combining office management, HR/payroll administration, bookkeeping support, project coordination, and executive/personal assistant responsibilities.

You will serve as the organizational backbone of our business office and a trusted right hand to ownership, helping ensure that both the company — and the people leading it — operate at a high level.

About Us

Our vision is to become America’s favorite tea room.

Our daily mission is simple: surprise and delight enough people every day to make that vision a reality.

Located on the Main Line in Wayne, PA, A Taste of Britain is a dynamic, high\-volume operation with a strong culture, loyal following, and exciting growth ahead.

We are a hands\-on husband\-and\-wife ownership team looking for a high\-capability partner to help us stay organized, focused, and moving forward.

What You’ll Own

Office Administration \& Business Operations

• Keep the office running smoothly — systems, organization, and communication
• Manage supplies, filing systems (digital \& physical), and workflow organization
• Serve as a central point of coordination across departments
• Maintain Google Drive and ensure information is accurate and accessible

Bookkeeping \& Financial Administration

• Track and record financial transactions (revenue, expenses, payments).
• Reconcile POS, bank, and accounting systems regularly
• Manage accounts payable, invoice processing, and vendor payments
• Support financial reporting and maintain organized records
• Continuously improve financial systems for accuracy and efficiency

HR \& Team Support

• Coordinate our new hire onboarding process
• Maintain employee records and HR documentation
• Assist with payroll administration and employee inquiries
• Support scheduling coordination and team communication
• Help administer performance reviews, benefits, and HR initiatives

Marketing \& Systems Support

• Assist with marketing calendar coordination
• Support social media, email campaigns, and online presence
• Help manage platforms such as Google, Yelp, and loyalty programs
• Become proficient in key systems (Toast, 7Shifts, Resy, Google Workspace, etc.)

Project Management

• Coordinate and track key business initiatives from start to finish
• Maintain timelines, deadlines, and accountability
• Support special projects (events, promotions, operational improvements)
• Ensure follow\-through and execution across multiple priorities

Executive Assistant Support (Professional)

• Help manage calendars, meetings, and scheduling for ownership
• Prepare reports, documents, and meeting materials
• Take notes and track action items from leadership meetings
• Act as a gatekeeper to protect time and priorities
• Help maintain communication flow across the organization

Executive Assistant Support (Personal)

• Coordinate travel arrangements and itineraries
• Manage personal scheduling and appointments
• Assist with errands (shopping, returns, gifts, etc.)
• Coordinate household logistics and vendor relationships
• Support planning of personal and professional events

What We’re Looking For

You are:

• Exceptionally organized and detail\-oriented
• Proactive — you anticipate needs before being asked
• A systems thinker who enjoys creating order and efficiency
• Discreet and trustworthy with sensitive information
• A strong communicator (written and verbal)
• Comfortable juggling multiple priorities in a fast\-paced environment
• Calm, positive, and solution\-oriented

Experience \& Skills

• Prior experience as an Executive Assistant, Office Manager, or similar role
• Experience with bookkeeping, payroll, or HR administration strongly preferred
• Strong proficiency with Google Workspace (Docs, Sheets, Calendar) or MS Office Suite
• Experience with operational systems (POS, scheduling, CRM tools) is a plus
• Project management experience is a strong advantage

Role Details

• Can Be Part\-Time (\~32 hours/week)
• Flexible schedule (coordinated with ownership needs)
• Office Based in Wayne, PA (Main Line)

Why This Role is Different

This is not a typical admin role.

This is a high\-trust, high\-impact position where you will:

• Work directly with ownership
• Have visibility into all aspects of the business
• Play a key role in keeping a growing company organized and moving forward
• Become an essential part of a values\-driven, hospitality\-focused brand

What Success Looks Like (Required Skills \& Qualifications)

• 2\+ years of experience in an Executive Assistant, Office Manager, Bookkeeping, HR, or similar operational role
• Bachelor’s degree in Business, Accounting, or related field preferred, not required
• Strong written and verbal communication skills
• High level of discretion and professionalism when handling sensitive information
• Excellent organizational skills with extreme attention to detail
• Ability to manage multiple priorities and follow through consistently
• Comfortable working independently while staying aligned with a team
• Proficiency with Google Workspace (Docs, Sheets, Calendar) and/or Microsoft Office (Word, Excel)
• Ability to quickly learn and become highly proficient in company systems (accounting, POS, scheduling, etc.)
• Positive, efficient, and solutions\-oriented mindset

Culture \& Benefits

At A Taste of Britain, we are in the business of hospitality, joy, and excellence. We create delightful experiences for our guests — and a positive, supportive environment for our team to grow and thrive.

We hold ourselves to high standards, we move with purpose, and we genuinely enjoy what we do.

What we offer:

• Flexible, part\-time schedule if desired (\~32 hours/week)
• Potential Hybrid work potential (mix of on\-site and remote)
• Health, dental, and vision insurance eligibility (for qualifying employees)
• Paid time off
• Employee discounts across our tea room, retail shop, and bakery
• A collaborative, team\-oriented environment in a well\-established and growing business
• Located in the beautiful Eagle Village Shopping Center in Wayne, PA on the Philadelphia’s Main Line

How to Apply

Tell us a little about yourself and why you believe this role would be a great fit for you.

Please submit your resume along with a brief note answering:

• Why this role excites you
• Your experience supporting executives or managing operations
• What makes you exceptional in a role like this

Job Types: Full\-time, Part\-time

Pay: $26\.00 \- $32\.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please tell us why you’d be a great fit for this role.

Work Location: In person