Dental Assistant/Receptionist

Job Overview

Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care while managing front desk operations with enthusiasm and professionalism. This energetic position offers the opportunity to blend clinical support with administrative excellence, ensuring smooth daily operations and a welcoming environment for patients. Your multitasking skills and attention to detail will help create a positive experience for everyone who walks through our doors. We are committed to supporting your growth and success in a fast\-paced, rewarding setting.

Duties

• Greet patients warmly, verify insurance coverage, and schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft
• Assist the dental team during procedures by preparing instruments, taking digital radiographs, and maintaining sterilization protocols
• Verify insurance benefits, process claims, and handle medical billing using systems like Epic, Meditech, or Athenahealth to ensure accurate reimbursement
• Review medical records and documentation for completeness and accuracy, including CPT coding, ICD\-10/ICD\-9 codes, and care plan documentation
• Manage multi\-line phone systems with professional phone etiquette, answer patient inquiries, and coordinate appointment scheduling with precision
• Maintain organized dental records and ensure compliance with HIPAA regulations for patient privacy and information security
• Support administrative tasks such as filing, data entry, and managing electronic health records (EHR systems) including eClinicalWorks or similar platforms

Skills

• Proven experience in dental office settings or clinics with strong knowledge of dental terminology and procedures
• Proficiency in medical collection processes, insurance verification, and medical coding including CPT, ICD\-10/ICD\-9 coding standards
• Familiarity with EMR/EHR systems such as Dentrix, Eaglesoft, Meditech, Epic or Athenahealth to streamline documentation review and patient record management
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing) for efficient administrative support
• Strong customer service skills with the ability to communicate effectively on multi\-line phone systems and demonstrate professional phone etiquette
• Ability to handle medical administrative tasks such as filing, scheduling, insurance processing, and health information management confidently
• Bilingual abilities are highly valued to serve diverse patient populations effectively
• Knowledge of HIPAA compliance standards to protect patient confidentiality at all times
• Experience in dental clinic operations or hospital settings is a plus for understanding complex healthcare workflows

Join us in making a difference by providing outstanding patient care while managing essential office functions. Your energy, expertise in medical billing and coding, and dedication to excellent service will help foster a welcoming environment where patients feel valued and cared for every step of the way.

Pay: $20\.00 \- $21\.00 per hour

Benefits:

• Paid time off

Work Location: In person