Patient Care Coordinator for a Dental office

Overview

We seek a friendly and organized Dental Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front office operations of our dental clinic. This role requires strong communication skills, attention to detail, and proficiency in office management systems. Deantal experience is mandatory. Ideal for Dental assistants looking for a transition to an administrative position. Eaglesoft experience is compulsory.

We are located 30 min from Worcester Ma and Auburn Ma right off I 395\. Very close to Southbridge, MA and Putnam CT

Duties

• Greet patients warmly and assist them with check\-in and check\-out procedures.
• Schedule appointments and manage the clinic's calendar efficiently.
• Handle phone inquiries with professionalism, ensuring excellent phone etiquette.
• Process patient information and maintain accurate records in the electronic health record system (experience with Eaglesoft or other practice management software is desired.
• Manage medical collections and insurance verification processes.
• Presents Dental treatment and discuss payment options.
• Perform administrative tasks such as filing, data entry, and 10\-key typing as needed.
• Assist with patient billing inquiries and coordinate payment plans.
• Maintain a clean and organized reception area to enhance patient experience.
• Collaborate with dental staff to ensure smooth clinic operations.

Qualifications

• Previous experience in a dental setting is preferable.
• Familiarity with office management systems, particularly Eaglesoft , is desired.
• Strong organizational skills with the ability to multitask effectively in a fast\-paced environment.
• Excellent verbal and written communication skills; bilingual candidates are encouraged to apply.
• Proficient in 10\-key typing and general computer skills.
• Ability to handle sensitive information confidentially and professionally.
• A positive attitude and commitment to providing outstanding patient care.

If you are passionate about helping others and possess the necessary skills for this role, we encourage you to apply for the position of Dental Receptionist at our office.

Job Type: Part\-time

Pay: $20\.00 \- $22\.00 per hour

Benefits:

• Dental insurance
• Flexible schedule

Work Location: In person