About Us
Starthub helps small businesses look and operate like big ones — offering professional business addresses, mail handling, meeting rooms, and friendly, reliable in\-person support.
Our Miami location is the local face of our virtual office network, serving clients who visit to pick up mail, meet with partners, rent offices or get help with their business needs.
The Role
We’re looking for an upbeat, organized, and tech\-comfortable Front Desk \& Office Administrator to support daily operations at our Miami HQs.
This is a modern receptionist role that blends classic front\-desk hospitality with online communication and administrative work. You’ll be the first person clients meet when they walk in our coworking office space, and you’ll also assist clients with daily office needs and service's assistance.
It’s a hands\-on position with a mix of customer service, office coordination, and tech\-based support in a professional, friendly environment.
What You’ll Do
- Welcome clients and visitors with warmth and professionalism
- Handle incoming mail and packages — organizing, tracking, and distributing efficiently
- Schedule and prepare meeting rooms to ensure smooth client visits
- Answer calls, emails, and live chats to assist clients and prospects
- Explain our services and help potential clients understand how we support their business
- Keep the office tidy, organized, and presentable at all times
- Collaborate with teammates in Jersey City, Houston, Atlanta, DC, and Philadelphia
- Friendly, reliable, and professional, with a strong customer\-service mindset
- Clear and confident communication skills (written and spoken)
- Office Management experience
- Tech\-savvy and comfortable using email, chat, and CRM software
- Organized, proactive, and able to work independently
- Prior experience as a receptionist, office assistant, or customer support representative is a strong plus
- Opportunity to grow with a fast\-growing company expanding nationwide
- Supportive team and positive work culture
- Hands\-on role where no two days are the same
- Modern office where your work truly makes an impact
- Paid time off
- Are you available to start working immediately? Or do you need to give a notice to your current employer?
- Describe your experience in a customer service role. What channels (in\-person, phone, email, live chat) have you supported?
- Clerical: 3 years (Preferred)
- CRM software: 2 years (Preferred)
- Office: 2 years (Required)
- Customer support: 3 years (Required)
What We’re Looking For
Why You’ll Love It Here
Job Type: Full\-time
Pay: From $41,600\.00 per year
Benefits:
Application Question(s):
Experience:
Work Location: In person