Court Operations Associate (Civil/Family/Probate) - Steele County

The Third Judicial District is seeking a Court Operations Associate to join the Steele County Court Administration team in Owatonna, MN.

The Court Operations Associate position is a fast\-paced, highly detail\-orientated position that will be specialized within the case types of Civil, Family, and Probate. The position will have a variety of responsibilities such as performing advanced clerical work, providing exceptional customer service on the phone or in person, and ensuring compliance with applicable court rules, policies, and standards. This position will work directly with the public, judges, and justice partners. Duties require the application of independent judgment and the interpretations of established laws, policies, procedures, regulations based on training and knowledge gained through experience on the job.

This AFSCME represented position is classified as a Court operations Associate and located in the Steele County Courthouse, E. Main Street, Owatonna, MN 55060\. Standard business hours are Monday \- Friday, 8:00 am \- 4:30 pm. The Minnesota Judicial Branch offers a comprehensive benefits package. To learn more about benefits, click here .

Please include 2\-3 references upon submission of application. They will be requested within the interview process if not included.

What You Will Do*The following are examples of major job duties expected of this position: Perform the full scope of court operations work involved in case processing within Civil, Family, and Probate cases, including high priority work such as Orders for Protection and Harassment Restraining Orders. Perform the work manually and electronically on the Minnesota Court Information System (MNCIS), Task Manager, Jury System, and related computer systems.

• Perform a variety of advanced clerical functions, using a wide array of applications, systems, and resources.
• Provide assistance to attorneys, parties, self\-represented litigants, judges, and the public by responding to a variety of questions in\-person, over the phone, by mail, and/or electronically.
• Perform telephone and counter work quickly and courteously, across all case types.
• Provide courtroom coverage and assistance: work with judges, court reporters, and other justice partners, prepare case files for court, check people in, call cases, swear in witnesses, handle court documents, update court files during hearings, ensure accuracy of court record, and host remote calendars via Zoom.
• Review, enter, record, and update case information using an electronic case processing system and related applications and equipment.
• Schedule and maintain court calendars.
• Receive, process, and receipt payments due to the court.
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including recording and monitoring court proceedings.

Reviews legal documents for completeness.

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What You Must Have

*The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today! High school diploma or equivalent

• One (1\) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work

Nice to Have

• Certificate or degree in a related field
• Considerable knowledge of court procedures, policies, and records management

Experience working with the court's electronic case processing system

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What You Will Bring

• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
• Knowledge of basic math
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
• Ability to effectively support court users who have limited experience with the judicial system
• Ability to provide exceptional customer service while working under pressure in a high volume, fast\-paced environment
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
• Ability to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutes
• Ability to communicate effectively, both orally and in writing
• Well organized, detail oriented, and analytical

Why Work for Us?Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad\-minded individuals with robust capabilities who value supporting one another’s growth.

Employee BenefitsThe Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family’s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short\- and long\-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits \- Careers at the Minnesota Judicial Branch Careers . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.

Equal Employment OpportunityIt is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 3rdDistrictHR@courts.state.mn.us. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.

Internal ApplicantsIf you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace \- Browse Opportunities .