Patient Accounts Rep II

BJC HealthCare
St. Louis, MO, US
Posted Apr 27, 2026

  • Saint Louis, Missouri
  • Financial Services
  • Days
  • Full\-Time
  • 108868
  • STL1\-N15
  • $17\.75 – $25\.56 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)
  • Job Description

  • -------------------
  • Additional Information About the Role

    BJC HealthCare is seeking a Patient Accounts Representative II for our refunds team! If you have a background in insurance or billing follow up, apply today!

    Applicants must be located in MO or IL and able to attend on site meetings monthly.

    Overview

    BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6\.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long\-term care and hospice.

    BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785\.9 million annually in community benefit. That includes $410\.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

    BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes\-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

    Preferred Qualifications

    Role Purpose

    The Patient Accounts Representative II serves as a subject matter expert in ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on\-going analysis \& review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Additionally, this position is responsible for training and mentoring junior level staff.

    Responsibilities

  • Serves as the subject matter expert in the area of insurance collection activities and billing resolution; resolves complex accounts and ensures their full resolution.
  • Contacts insurance companies regarding complex claims, updates account information, and completes advanced administrative tasks on accounts.
  • Completes necessary follow\-up tasks in a timely manner while maintaining departmental quality and productivity standards.
  • Confirms patient benefits with insurance carrier and re\-files insurance claims as necessary to ensure timely and accurate payment.
  • Works with assigned payors and assist in the communication of identified payor issues for remediation efforts.
  • Minimum Requirements

    Education

  • High School Diploma or GED
  • Experience

  • \<2 years
  • Preferred Requirements

    Experience

  • 2\-5 years
  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well\-being.

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
  • Disability insurance\ paid for by BJC

  • Annual 4% BJC Automatic Retirement Contribution
  • 401(k) plan with BJC match
  • Tuition Assistance available on first day
  • BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Time Off benefit combines vacation, sick days, holidays and personal time
  • Adoption assistance
  • Not all benefits apply to all jobs
  • The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Job Description

  • -------------------
  • Additional Information About the Role

    BJC HealthCare is seeking a Patient Accounts Representative II for our refunds team! If you have a background in insurance or billing follow up, apply today!

    Applicants must be located in MO or IL and able to attend on site meetings monthly.

    Overview

    BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6\.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long\-term care and hospice.

    BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785\.9 million annually in community benefit. That includes $410\.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

    BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes\-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

    Preferred Qualifications

    Role Purpose

    The Patient Accounts Representative II serves as a subject matter expert in ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on\-going analysis \& review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Additionally, this position is responsible for training and mentoring junior level staff.

    Responsibilities

  • Serves as the subject matter expert in the area of insurance collection activities and billing resolution; resolves complex accounts and ensures their full resolution.
  • Contacts insurance companies regarding complex claims, updates account information, and completes advanced administrative tasks on accounts.
  • Completes necessary follow\-up tasks in a timely manner while maintaining departmental quality and productivity standards.
  • Confirms patient benefits with insurance carrier and re\-files insurance claims as necessary to ensure timely and accurate payment.
  • Works with assigned payors and assist in the communication of identified payor issues for remediation efforts.
  • Minimum Requirements

    Education

  • High School Diploma or GED
  • Experience

  • \<2 years
  • Preferred Requirements

    Experience

  • 2\-5 years
  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well\-being.

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
  • Disability insurance\ paid for by BJC

  • Annual 4% BJC Automatic Retirement Contribution
  • 401(k) plan with BJC match
  • Tuition Assistance available on first day
  • BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Time Off benefit combines vacation, sick days, holidays and personal time
  • Adoption assistance
  • To learn more, go to our Benefits Summary.

  • Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

How does the work you do contribute to the overall BJC mission?

Transcript

==============

The work that I do as an ER, nurse contributes to the overall mission statement for BJC by providing patient advocacy, every patient that walks into BJC facility, we are there to advocate for the patient from the time they enter to the time that they are discharged. Second clinical excellence. Our goal is to provide excellent care for every patient that walks into a BJC facility. Third employee satisfaction. We, that is our goal to make sure that our employees are satisfied as well as our patients. So those three elements, clinical excellence, patient advocacy and employee satisfaction helps to contribute to the overall mission of BJC.

The work that I do as an ER, nurse contributes to the overall mission …

Natalie

Assistant Nurse Manager

Job Details

Job Type

admin_data_entry

How to Apply

This job has specific application instructions. Please read the full job description carefully.

Company Verification

This company has not been fully verified. Research the company before submitting personal information.

Remote Job Safety Tip

Check company reviews on sites like Glassdoor or LinkedIn before applying.

Original job posting from: Indeed_linkedin

Related Jobs

Administrative Assistant

Contra Costa Association of REALTORS

Walnut Creek, CA, US

Office Assistant/Receptionist

Pony Express Car Wash

Idaho Falls, ID, US

Sales Manager

Falcon Logistics Global Inc.

Walnut, CA, US

Probate Paralegal/Legal Assistant

LAW OFFICE OF RICHARD D GREEN

Clearwater, FL, US

Quote Coordinator

Premier Restaurant Supply

Orlando, FL, US

Medical Assistant

Cancer Specialists of North Florida

Saint Johns, FL, US

Child Services Assistant

State of Indiana

Franklin, IN, US

Membership and Office Coordinator

Educational Alliance

New York, NY, US

Medical Assistant

Nephrology Associates of Northern Illinois and Indiana

Hinsdale, IL, US

Administrative Assistant

Northern Colorado Air

Fort Collins, CO, US

Sales Assistant

Asia International, Inc.

Santa Ana, CA, US

More Jobs from BJC HealthCare

ER Clinical Nurse - FT Mid-Shift

BJC HealthCare

Sullivan, MO, US

Get Job Alerts

Never miss out on the latest remote opportunities. Get new job listings delivered to your inbox daily.

No spam, unsubscribe at any time