Primary Duties:
End user device configuration and support.
Software distribution.
Collaboration support \- M365
Smart hands \- work with remote team members to connect, restart, configure local devices.
VIP deskside support.
Audio/Visual systems support
Printer support
Other Potential Duties
Web site administration (Word press)
Education:
Bachelors of Information Systems
3\+ years experience working as a systems administrator supporting end users
Certifications:
End user device and network support (e.g., CompTIA A\+ Network)
Microsoft 365
Email Security
Other network (e.g., Fortinet)