About RemHealth
RemHealth is a leading Sleep Medicine practice dedicated to improving lives through better sleep. For over a decade, we have proudly provided specialized, high\-quality care to more than 100,000 patients. We are a forward\-thinking practice that leverages technology and a highly dedicated team to deliver exceptional patient outcomes and a seamless care experience.
Your Role: Master of Patient Scheduling \& Organization
We are seeking a highly organized Scheduler/Admin Coordinator to manage the heartbeat of our clinic—our calendar. In this role, you will be the primary architect of our daily schedule, requiring a professional who combines a deep sense of ownership with a proactive, puzzle\-solving mindset. You will ensure that patients are booked efficiently, cancellations are quickly backfilled, and our clinical providers are organized for a smooth, productive day in a fast\-paced, digitally\-driven healthcare environment.
Key Responsibilities
Patient Scheduling \& Calendar Management
* End\-to\-End Scheduling: Manage comprehensive appointment logistics for new and established patients, including booking, rescheduling, and processing cancellations with accuracy and speed.
* Schedule Optimization: Actively monitor and manipulate the clinic’s schedule within our Electronic Medical Records system to eliminate gaps, maximize provider utilization, and maintain seamless clinic flow.
* Waitlist \& Follow\-up Coordination: Proactively manage patient waitlists and recall lists to fill last\-minute openings and ensure patients receive timely care.
* Communication: Skillfully handle high\-volume inbound and outbound communications (calls, texts, emails) specifically focused on coordinating appointments, sending reminders, and securing confirmations.
Organizational \& Workflow Logistics
* Referral \& Queue Organization: Systematically process inbound referrals and manage operational work queues, ensuring patients progress smoothly from referral to scheduled appointment.
* Appointment Preparation: Organize and verify that all necessary patient documentation (medical records, consents, intake forms) is complete, accurate, and attached to the digital chart prior to the scheduled visit.
* Financial Organization: Clearly communicate appointment\-related services and charges to patients, ensuring payments are reliably organized and collected before their time slot.
* Data Integrity: Maintain impeccably organized digital patient records with strict attention to detail and full HIPAA compliance.
The Ideal Candidate Profile
* Exceptional Organizational Skills: You possess an outstanding ability to manage a complex, high\-volume calendar, track minute details, and keep a dynamic clinic running precisely on time.
* Experience \& Education: A minimum of 2 year of experience in scheduling, medical reception, or a highly organized administrative role is required. A Bachelor’s Degree is preferred.
* Tech\-Savvy \& Resourceful: Highly proficient in navigating EMR systems, scheduling platforms, and digital communication tools. You thrive in a paperless environment and learn new software intuitively.
* Accountability \& Reliability: You take ownership, demonstrate strong initiative, and consistently follow through on all commitments, understanding how a well\-organized schedule impacts patient health and provider success.
* Patient\-First Mindset: You approach every scheduling interaction with empathy and patience, acting as a natural problem\-solver who advocates for patient needs while maintaining necessary operational boundaries.
Remote Work Environment \& Expectations
* Location: Colorado/Mountain Time Zone (MT).
* Digital Presence: Must be punctual, actively engaged, and available on\-camera (when necessary for team meetings/collaboration) during scheduled hours to provide real\-time support.
* Dedicated Workspace: Must maintain a private, quiet, and strict HIPAA\-compliant workspace free from interruptions.
* Technical Foundation: Must secure and maintain a reliable, high\-speed broadband internet connection.
* Work Authorization: Must have unrestricted work authorization in the U.S.
* Asset: Bilingual proficiency (English/Spanish or other languages) is a plus.
What to Expect: Our Recruiting Process
We want to ensure that this role is a great mutual fit! Our transparent hiring process typically includes the following steps:
* Assessment Test: To give you an opportunity to showcase your capabilities, we utilize a brief, practical assessment. This helps us see your scheduling logic, organizational superpowers, and tech\-savviness in action.
* Virtual Interviews: You will participate in a couple of rounds of video interviews with our hiring team. This is a chance for us to get to know your background, and for you to ask questions and learn more about the RemHealth culture.
* Background Check: Because you will be handling sensitive patient information in a healthcare setting, a standard background check is required as a final step to ensure the highest level of security, trust, and HIPAA compliance.
Pay: $19\.00 \- $21\.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Bachelor's (Preferred)
- Medical office: 2 years (Preferred)
Education:
Experience:
Work Location: Remote