Director of Staff Development

*We Are Inspired to Serve. Join us!*

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Responsible for the leading orientation/onboarding and continuing in\-service education programs for all skilled nursing employees. Plans and leads the specified in\-service education programs for all employees, including content and curriculum development. Ensures training compliance to assure quality resident care and regulatory compliance. May have facility wide training responsibilities as well, including Infection Control programs and education.ESSENTIAL RESPONSIBILITIES:

• Training and Education: Plan, schedule, and teach (as appropriate) all in\-services for licensed nurses, nursing assistants and other staff as required by the state.
• Create and develop training / programming based on business or regulatory needs.
• Utilize staff resources and suggestions and make use of community services to enhance the educational development of staff.
• Maintain appropriate recordkeeping systems that will demonstrate compliance in all staff in\-services.
• Support department managers in planning, presenting and evaluating in\-service programs.
• May lead other types of training, including technology\-based training and infection control training for the facility.
• Measure training and in\-service effectiveness. Ensure continuous improvements are made.
• Manages all campus in\-services and does the training or brings in appropriate speakers in compliance with state and federal regulations.
• Staff Leadership: Assist in staff supervision, training, performance appraisals and discipline. Make recommendations for hiring discipline and termination.
• Conduct general orientation / onboarding for employees to their work areas.
• Establish contact with staff and be a resource by building effective relationships.
• Compliance, Policy, and Procedure: Support and interpret policies and procedures to staff.
• Participate in community events and networking to stay in tune with key trends and changes.
• Represent facility as appropriate in the community.
• Ensures regulatory training requirements are implemented and completed.
• Ensure compliance with regulatory standards.
• Actively participates in annual state surveys and with health care administrative team communicates results to residents, families and staff and oversees resolution of any deficiencies within time frame established on survey.
• Keeps current on all changes in the industry, particularly regulatory changes.

EDUCATION AND WORK EXPERIENCE:

• Required Degree: Bachelor’s Degree
• Preferred Degree: Master’s Degree
• Certificate(s): RN or LPN/LVN License and CPR, if required by state
• Experience: 3 – 5 Years

KNOWLEDGE, SKILLS, AND ABILITY:

• Ability to communicate effectively with residents and healthcare professionals.
• Ability to lead, mentor, and motivate nursing staff.
• Ability to plan, implement, and evaluate educational programs in the field of nursing.
• Knowledge of current trends and advancements in nursing practice and healthcare delivery.
• Ability to assess staff competencies and performance effectively, identifying areas for improvement and development.

PHYSICAL REQUIREMENTS:

• Ability to stand, sit, talk, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
• Ability to lift, carry, push, and/or pull light to moderate amounts of weight up to 100 lbs.
• Ability to operate various equipment base on department.
• The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes or alarms. Four hearing requirements listed: In person speech, Telephone, Other remote speech and other sounds.

Clarity of Vision:

• For near visual acuity Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
• For far visual acuity, Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
• For peripheral vision, observing an area that can be seen up and down or to right or left while eyes are fixed on a given point.

COMPETENCIES:

* Leadership: Guide and inspire a high\-performing Customer Success team that achieves and exceeds revenue targets while fostering customer loyalty and growth

* Customer Success: As a customer advocate build strong relationships with our customers, understanding their needs and ensuring their success with our platform. Promote increased adoption and expansion of our solutions within customer organizations

* Continuous Improvement: Advocate for and implement a culture of continuous learning and improvement within the team. Drive initiatives that improve customer satisfaction and team efficiency

* Account Strategy: Define and execute strategies to drive customer retention, renewal, upsell, and cross\-sell, contributing directly to our growth objectives

* Cross\-Functional: Collaboration Collaborate with other departments to align on company goals, relay customer feedback, and ensure a unified customer experience

\#Leadership

Compensation Pay Range:

$65,265\.00 \- $91,789\.50 per yearReasonable Pay Estimate

A reasonable estimate of the pay range for this position is $65,265\.00 \- $91,789\.50 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job\-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) \& six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits:
• + Life, AD\&D

+ Tuition assistance and scholarships

+ Employee assistance program

+ Legal services, home/auto insurance, discount purchasing program

+ Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.