Overview
Join our dynamic fitness team as a Gym Staff member, where your enthusiasm and organizational skills will help create an engaging, welcoming environment for all members. In this role, you will be the first point of contact, ensuring smooth operations at the front desk while providing exceptional customer service. Your proactive approach and attention to detail will contribute to a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to be part of a vibrant health and wellness community, supporting members in achieving their fitness goals.
Responsibilities
- Greet members and visitors warmly, providing excellent customer service at the front desk
- Manage multi\-line phone systems to handle inquiries, bookings, and member support efficiently
- Maintain a clean and organized reception area, including filing and data entry tasks
- Assist with office management duties such as calendar management, appointment scheduling, and record keeping
- Support administrative tasks using Microsoft Office, Google Workspace, and other computer skills to ensure smooth daily operations
- Handle membership check\-ins, renewals, and updates with accuracy and professionalism
- Provide support for clerical functions such as proofreading documents, managing phone etiquette, and supporting customer support initiatives
- Previous office or clerical experience with strong organizational skills and attention to detail
- Excellent communication skills with the ability to use professional phone etiquette; bilingual abilities are a plus
- Strong time management skills with the ability to prioritize tasks effectively in a fast\-paced environment
- Customer service experience demonstrating patience, professionalism, and problem\-solving abilities
- Personal assistant or administrative support experience is advantageous but not required
- Employee discount
- Flexible schedule
Qualifications
Join us and bring your energy to a role that makes a difference! We’re committed to fostering a positive environment where your skills shine while helping our members stay motivated on their fitness journeys.
Pay: From $16\.90 per hour
Benefits:
Work Location: In person