Product Development Specialist

Why Join Us:

• We value our people and offer generous benefits \- Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!
• There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization.
• A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.

ABOUT US:

Deluxe Merchant Services\+ is an industry\-leading complete payment processing company that that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience. We provide our partners and merchants with powerful in\-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize, and grow.

Responsibilities:

This position is responsible for implementing and supporting various products, providing product documentation, interacting with many organizational departments and customers. It requires a blend of skills and experience that are specifically focused on product support for internal and external customers. The ideal candidate will possess strong analytical skills with the ability to function as a member of a team, strong communications skills, self\-motivated and very detail oriented.

• Acquires technical information from vendors as required. Plans and develops test programs for new products.
• Prepares product development objectives and schedules for all phases of product development and introduction to market.
• Identify problems with terminal application features and functionality, document any software bugs or issues.
• Analyzes test data and reports to determine if designs meet functional and performance specifications.
• Produces documentation on all new products and trains internal departments on the new products.

Basic Qualifications:

• Bachelors in related field and 2 years of related experience or HS/GED and 6 years
• Must be 18 years of age or older
• Ability to analyze vast amounts of data to ensure efficiencies is maintained

Preferred Qualifications:

• Bachelor’s and 2 years
• Excellent written and verbal communication skills
• Ability to work independently as well as with a team
• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
• Strong time management and customer relationship skills
• Must be self\-motivated, with strong interpersonal skills
• Strong organizational and computer skills
• Must have a high level of integrity and work ethic

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer\-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short\-Term and Long\-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre\-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.