Public Safety Telecommunicator (3rd Shift)

Please note that references provided at the time of application for staff positions will not be contacted until the applicant has been offered the position.

Description:

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Tasks include providing telecommunications during emergency situations, maintaining professionalism in all conditions, general duties aiding in the operation of the security office, and other duties as assigned.

Your Key Responsibilities:

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• Perform various job duties, while under the pressure of emergency situations, with high degree of accuracy and efficiency. Employee needs to be able to do all duties with minimal supervision.
• Ensure mature, professional, and consistent responses to inquiries, contacts, and emergencies calls in order to reduce liability concerns by providing professional telecommunications over monitored emergency services radio network, phone, email, and in person. Part of this includes being able to prepare correspondences for the department to include letters, memos, notices, and emails to campus.
• Perform other duties as assigned, including being able to fulfill requests to work alternate hours when required, and when this coverage is necessary i.e. in instances of staff illness, holidays, vacations, or emergencies, being capable of completing the duties of the shift.
• To be able to provide the everyday services of the Public Safety department, including dispatching, answering an emergency phone, entering data, navigating databases, filing, monitoring and clerical support, operating office while on duty, contacting emergency repair personnel, and being able to handle emergency situations.
• Data entry into database, including campus facility keys for students, faculty and staff, and vehicle registration.
• Monitor and update emergency contacts
• Update and monitor alarm codes. Maintain codes within database system. Communicate alarm code updates to appropriate users.
• Manage event tracker for building security using CAD system.
• Granting access control to faculty/staff and students and building access as requested
• Creating ids for students faculty / staff
• Motorpool daily functions

What You'll Bring:

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Education required to ensure success in this position:

• Associate's Degree, required
• Bachelor's Degree, preferred

Experience required to ensure success in this position:

• Two \- Five years experience in telephone and dispatch equipment operations.
• Experience is needed in computer keyboarding.

Special Skills, knowledge and abilities:

• Must possess good customer service skills and be able to maintain confidentiality.
• Must possess the ability to complete duties under extreme pressure using sound judgment with a high degree of accuracy.
• Must be efficient in database navigation and entry.
• Written and verbal communication skills and abilities are necessary to receive process and provide information and respond to requests.

License, certification, or registration necessary:

• First Aid Certification, required
• CPR Certification, required
• 2 \- 3 classes (approximately 6 \- 9 credit hours) other related training

Physical Requirements:

• Computer literacy and manipulation of data;
• Operation of electronic equipment is necessary to process telephone calls on the emergency telephone and for radio communications.
• Mobility is necessary to regularly walk, sit and stand in the office.
• Must be able to respond quickly in the event of an emergency and must maintain a working phone number for call outs in the case of such an emergency.
• Must be able to respond to audible alarms.
• Must be able to answer telephones/radios.
• Must be able to operate keyboard and manual dispatch radio.
• Must be able to quickly move to a safe shelter area in the event of an emergency

Environmental Conditions:

• Must be able to sit for long periods of time in an enclosed environment and remain attentive to different types of communications devices such as two way radio, phone, alarm monitors and customers.
• Must be able to relocate immediately to a remote command center outside or in a different building in case of emergency.

Ability to operate the following vehicles or equipment:

• Vehicle operation not required but must have transportation to be able to be on\-call and respond to Public Safety in an emergency.
• Computer;
• Telephone;
• Radio communications
• Standard office equipment

Founded in 1855, Berea College is nationally recognized as the first coeducational and interracial college in the South. Berea has a longstanding commitment to interracial education and is one of the most racially diverse private liberal arts colleges in the United States. With an emphasis on service to Appalachia and beyond, Berea enrolls more than 1,500 students from 46 states and U.S. territories and more than 70 countries. Berea College admits students who are unable to afford tuition and provides all of them with a no\-tuition promise. Berea’s students excel in the College’s supportive yet demanding academic environment, and most are the first in their families to attend college. As one of only ten federally recognized Work Colleges, all Berea students are expected to work 10\-12 hours weekly in various positions across campus. Berea College is also the only institution in Kentucky to receive the 5\-Star Rating from Money Magazine, 2025\. Washington Monthly has named Berea College the \#1 Best College in the nation in its 2025 College Guide. Berea College appears in their rankings as \#1 College (overall): Best College for your Tuition (and Tax) Dollars, \#1 Best\-in Class College, \#1 Liberal Arts College and \#1 Best Bang for the Buck Southern College.

Located where the Bluegrass Region meets the Cumberland Mountains, the town of Berea (pop. 16,000\) lies forty miles south of Lexington and is approximately two hours from Cincinnati, Louisville, and Knoxville. More information about Berea College is available at www.berea.edu.

Berea College, in light of its mission in the tradition of impartial love and social equality, welcomes all people of the earth to learn and work here.

Berea College is always looking for talented, self\-motivated individuals to join our team.

Berea College is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Our Benefits:

Berea College offers a comprehensive benefits package to eligible employees and their families including health care, dental, vision, retirement, health savings accounts, flexible spending accounts, life insurance, short\-term disability, long\-term disability and an Employee Assistance Program. The benefit package also includes access to the Child Development Laboratory for children of College Staff, ages 6 weeks to 6 years, Seabury Center Membership, Staff Development Funds and Tuition Reimbursement.

Eligible staff employees also receive paid holidays, vacation, and sick leave.

Part\-time employees who work an average of 24 hours per week over the course of a year, receive benefits on a pro\-rated basis.