Systems Engineer I/II - Information Technology

Major Functions

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The County of Volusia is seeking a Systems Engineer I/II for the Information Technology division. This position is located in DeLand, Florida. SYSTEMS ENGINEER I

Entry\-level position performing technical work analyzing, implementing, and maintaining computer hardware, operating system software, data storage, and database management systems in a complex multi\-system environment. SYSTEMS ENGINEER II

Progressively responsible position performing technical work planning, implementing, analyzing, designing, and maintaining computer hardware, operating system software, data storage, and database management systems in a complex multi\-system environment. Mentors other Systems Engineers.

\\At this time, we are unable to offer visa sponsorship for our positions. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Illustrative Duties

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(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.)

Systems Engineer I

• Determines root cause of issues and communicates with the appropriate parties. Notifies management of the need for escalation. Thoroughly documents incidents, remediation activities, and resolutions.
• Develops and maintains technical documentation, including system diagrams, configuration records, and standard operating procedures.
• Performs system monitoring; verifies the integrity and availability of systems.
• Tunes system performance tuning and optimizes resource utilization.
• Performs backup operations; ensuring successful and recoverable backups. Manages inventory and physical storage and security of backup media.
• Performs operating system updates, patches, and configuration changes.
• Performs hardware and software upgrades and migrations.
• Performs system installation and recovery operations on a 24x7x365 basis.
• Performs decommissioning of systems.
• Provides technical expertise and assistance to other Information Technology staff.
• Interfaces with vendor technical representatives.
• Attends work on a continuous and regular basis.
• Responds to emergency situations.
• Must adhere to Federal, State, County and Local ordinances.
• Performs other duties as assigned.

Systems Engineer II

• Performs all duties of a Systems Engineer I, plus the following:
• Defines and allocates disk storage for file and database systems on servers and storage area networks (SAN).
• Trains operational staff and automates routine operational and maintenance tasks.
• Develops, documents, and enhances system administration procedures.
• Prepares detailed technical analysis, recommendations, project plans, and cost projections for server and SAN projects.
• Maintains high level of technical knowledge of server hardware, SANs, operating system software, and database management software.
• Designs and implements high\-availability hardware and software systems.
• Analyzes user requirements, developers’ needs, and technical constraints.
• Implements solutions across multiple operating systems.
• Integrates new technologies into the existing data center environment.
• Establishes Service Level Agreements with customers.
• Communicates with customers regarding ongoing technical issues affecting performance.
• Mentors and guides other Systems Engineers.
• Assists in development of strategic plans for growth and resiliency.
• Identifies key success factors and identifies necessary resources.
• Attends work on a continuous and regular basis.
• Responds to emergency situations.
• Must adhere to Federal, State, County and Local ordinances.
• Performs other duties as assigned.

Minimum Requirements

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Systems Engineer I : $62,068

Bachelor's degree in Mathematics, Computer Science, Information Systems, Engineering, or related field, and one (1\) year of responsible experience in systems and/or database administration.

Systems Engineer II : $65,789

Bachelor's degree in Mathematics, Computer Science, Information Systems, Engineering, or related field, and three (3\) years of responsible experience in systems and/or database administration.

ALL ASSIGNMENTS:

* Must possess a valid driver's license.

* Must obtain a valid Florida driver's license within 30 days of appointment and maintain thereafter.

* A comparable amount of training, education, or experience may be substituted for the minimum requirements.

Knowledge, Skills \& Abilities

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Systems Engineer I

• Knowledge of server and Storage Area Network (SAN) hardware, operating system software, database management systems, and utility software.
• Knowledge of the principles and methods of planning, implementing, and managing information technology infrastructure.
• Skilled in system analysis and tuning.
• Skilled in system administration of physical and/or virtual servers running Windows, Linux, or Solaris operating systems.
• Skilled in the identification and resolution of complex problems with server and SAN platforms.
• Skilled in the installation, migration, and administration of cloud\-based computing systems.
• Skilled in the use of PowerShell and VBScript scripting languages.

Systems Engineer II

• All knowledge, skills, and abilities of a Systems Engineer I, plus the following:
• Skilled in the design and implementation of computer server environments; including security, backup and recovery, disaster recovery, routine maintenance, and automation of batch processing.
• Skilled in the installation, migration, and administration of cloud\-based computing systems.
• Skilled in the use of PowerShell and other scripting languages.
• Skilled in the evaluation and recommendation of computer hardware and software.
• Skilled in planning, coordinating and scheduling projects.

ALL ASSIGNMENTS

• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to work under stressful conditions.
• Must be able to relocate to other county locations based upon operational needs.

ADA REQUIREMENTS:

Mental Demands: Ability to read and comprehend technical and professional writing; including journals, instructions, layouts, schematics, memos, letters, procedures, and safety instructions. Ability to perform advanced mathematical functions. Ability to write reports, critiques, memos, letters, instructions and procedures. Ability to speak clearly and concisely. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Ability to think logically and show attention to detail.

Physical Demands: Able to lift, push, pull, and/or carry 25 pounds. Able to see, hear, talk; finger dexterity, handle, grasp. Visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle.

Environmental Demands: Inside work.

*Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.*

We offer a competitive and comprehensive benefits package that includes:

HEALTH INSURANCE

• Medical
• Dental
• Vision
• Flexible Spending Account

RETIREMENT

• Florida Retirement System (FRS)
• Deferred Retirement Option Program (DROP)
• Deferred Compensation (475 Plan)

SUPPLEMENTAL INSURANCE

• Life Insurance
• Short Term Disability Insurance
• Long Term Disability Insurance
• Cancer Insurance
• Critical Illness Insurance

PAID TIME OFF

• Personal Leave
• Holidays
• Bereavement
• Military

HOLIDAYS

The County of Volusia observes the following holidays annually:

• New Year's Day
• Martin Luther King Day
• Good Friday
• Memorial Day
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving (and day after)
• Christmas

ADDITIONAL BENEFITS

• Tuition Reimbursement
• Onsite Wellness/Fitness Center
• Computer Purchase Program
• Direct Deposit Payroll

Temporary and intermittent employees are not paid for holidays and are not eligible for benefits.