Content Coordinator - Oregon Rural Health Collaborative (Project Coordinator)

Department Overview:

The Content Coordinator – Oregon Rural Health Collaborative (ORHC) works as part of the Oregon Office of Rural Health’s (ORH) team to contribute to an 18\-month initiative (ending September 30, 2027\), funded through the State of Oregon’s Rural Health Transformation Program (RHTP). This project will bring together and empower rural Oregon communities across eight regions to build thriving, sustainable health care systems and approaches through expert facilitation, targeted technical assistance (TA) and collaborative regional partnerships.

To achieve the project goal, the Content Coordinator – ORHC will collaborate with and support the ORH team and is responsible for ensuring a smooth flow of highly technical content related to the project. Responsibilities include: 1\) Developing and executing communication strategies for the ORHC project, which includes creating and coordinating complex and highly technical information to rural health care\-related organizations and the Oregon Health Authority; 2\) Supporting regional planning meetings and educational events by creating information packets, presentations, marketing materials and web content; 3\) Creating compelling content about project activities; and 4\) Effectively disseminating information about project activities, outcomes and success stories to regional participants and communities.

This position requires a high degree of initiative, independent judgement, problem solving, technical abilities and collaborative skills.

Function/Duties of Position:

Content Creation and Design: Aligned with ORH’s scope of work with OHA for the ORHC project, the Content Creator \- ORHC is responsible for working with the ORHC team to support information sharing and communications regarding the ORHC project. Responsibilities include:

• Developing project communication plans to ensure consistent messaging across regions;
• Developing communication materials for regional planning meetings, including presentations, handouts and visual aids;
• Creating and distributing meeting announcements, reminders and follow\-up communications to participants;
• Designing project\-related reports, newsletters and success stories;
• Keeping current with changes in OHSU web/communication policies and tools;
• Being an ORH/OHSU brand steward;
• Maintaining the ORH project website and social media channels with timely updates and engaging content;
• Documenting regional planning meetings through photography and designing summary reports;
• Coordinating with rural health organizations to gather and disseminate stories and data for reporting purposes;
• Creating templates and toolkits to support project communications and branding;
• Preparing presentations and materials for project leadership and funders;
• Tracking communication metrics and engagement; and
• Contributing to the preparation of progress and annual reports on project activities and outcomes.

Educational Event Support: Aligned with ORH’s scope of work with OHA for the ORHC project, the Content Creator \- ORHC is responsible for working with the ORHC team to support technical assistance\-related education events for the ORHC project. Responsibilities include:

• Providing technical support for virtual and in\-person education events, including the RHTP statewide gathering at the Oregon Rural Health Conference and ongoing virtual learning collaboratives, to ensure the platform and/or event functions as smoothly as possible for moderators, speakers and attendees;
• Editing and uploading education session videos and materials to the ORH website;
• Creating marketing materials for educational events, such as agendas, save the dates, online registration, etc.; and
• Entering registration and evaluation data into the project database.

Administrative Support: Aligned with ORH’s scope of work with OHA for the ORHC project, the Content Creator \- ORHC is responsible for working with the ORHC team support administrative activities for the ORHC project. Responsibilities include:

• Maintaining the ORHC mailing list database, reconciling database email platforms and producing reports from the database as needed and requested;
• Contributing to ORH’s newsletter and social media posts; and
• Contributing to ORH’s annual report.

Organization and Team Support: ORH’s success relies heavily on internal collaboration and a teamwork environment. As such, there is the expectation that other duties may be assigned in addition to the following:

• Participate in staff\-wide and team meetings;
• Support ORH events—both virtual and in\-person; and
• Support the Director and ORH staff to ensure the accomplishment of the office's mission, goals and objectives.

Required Qualifications:

• Four years of experience as an executive assistant, administrative analyst, researcher or administrative officer which included administrative duties, provision of technical assistance, or operations review. Two of the required years must have included administration or oversight of an on\-going project or program;
• A Bachelor's degree in Business Administration, Management, Public Administration or a closely related field may be substituted for up to two years of the required experience.

* Note: there is no substitution for the two years of administrative experience.

• 2\-5 years program support or special projects experience.
• Independent coordination of complex projects including the development of procedures, policies, forms and public\-facing content.
• Two years’ experience developing and maintaining websites.
• Ability to learn desktop and web\-based programs such as Qualtrics, OneDrive and Drupal (web management platform).
• Possess excellent communication, public speaking, facilitation and writing skills.
• The ability to work as a constructive member of the ORH team.
• Must have demonstrated the ability to work independently and have excellent organizational skills.
• The ability to travel frequently and independently throughout the state is necessary.
• Absolute proficiency in the Microsoft Suite, including Excel, Word and PowerPoint.
• Proficiency in the Adobe Creative Suite, including InDesign, Photoshop and Acrobat.
• Superior writing and storytelling skills.
• Experience with digital communications and social media management.
• Excellent skills in proofreading and verifying documents.
• Knowledge of computer hardware and software options, including mobile applications.
• Excellent skills in analyzing and interpreting web analytics, email and campaign data.
• Excellent team player.
• Able to take direction and follow office policies and procedures.
• Be able to perform multiple simultaneous tasks and present oneself in a friendly and professional manner.
• Valid Driver’s License
• Ability to perform the job duties with or without accommodation.

Preferred Qualifications:

• A bachelor’s degree in journalism, public relations, marketing, English or a related field is preferred.
• Experience working in a rural health care environment is preferred.
• Deep knowledge of rural health systems, challenges and best practices is preferred.
• Familiarity with OHSU internal systems is preferred.
• Familiarity with MailChimp is preferred.
• Experience supporting the technical aspects of educational programs
• delivered through Webex is preferred.
• Familiarity with health policy generally and Oregon’s rural health issues specifically is preferred.
• Experience with photography is preferred.

Additional Details:

The applicant must be able to travel frequently and independently both in and out of state. Some weekend travel may be required. This requires the ability to sit for long periods in a car and airplane.

Why apply to OHSU?: We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti\-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu