Home Care Office Assistant (Part-Time or Full-Time)

Office Assistant (Part\-Time or Full Time)

Amada Senior Care of Jupiter is seeking a proactive and detail\-oriented Office Assistant to support the daily operations of a growing home care agency. This part\-time role focuses on caregiver recruitment, onboarding and scheduling, as well as providing general office support. The position offers growth opportunities and can transition to a full\-time position based on achieving revenue, caregiver hiring, turnover and retention goals.

Key Responsibilities

• Assist with
caregiver recruitment, including posting jobs, screening applicants, scheduling interviews, and supporting onboarding.
• Coordinate
caregiver orientation and training sessions ensuring that all state regulations and compliance requirements are met

* Oversee caregiver scheduling using AxisCare home care software, ensuring timely and accurate updates.

• Answer incoming calls, including
client intake inquiries, and provide information about home care services.
• Support the owner with administrative tasks, including filing, data entry, and maintaining compliance documentation.
• Ensure all client and caregiver information is accurately documented in accordance with company policy.
• Demonstrate reliability, responsiveness, and empathy for clients and caregivers.
• Willingness to fill in Caregiver shifts as needed.
• Other duties as assigned.

Growth Opportunity

• This is a
part\-time role (15–25 hours/week) with the potential to become full\-time based on performance.
• Advancement tied to
Key Performance Indicators (KPIs):

* Caregiver Recruitment: Meet monthly hiring targets.

* Retention: Maintain caregiver retention rate above company benchmark.

* Scheduling Accuracy: Ensure 100%\+ schedule compliance in AxisCare.

* Operations Support: Assist in onboarding caregivers to meet client care needs and operational goals.

Qualifications

• High school diploma or equivalent
• 2 years previous experience in
office administration in home care, home health, or hospitals is required
• 2 years previous experience in
home care recruitment and scheduling is a plus
• Strong understanding of Florida state home care regulations and the ability to interact with a state surveyor
• Familiarity with
AxisCare or similar scheduling software is preferred and is a plus
• Strong communication skills and ability to handle client inquiries professionally
• Valid driver’s license, current auto insurance, and dependable transportation

Skills

• Highly organized and detail\-oriented.
• Positive attitude and team player.
• Ability to multitask and problem\-solve in a fast\-paced environment.
• Intermediate computer skills (Microsoft Office Suite and scheduling software).
• Empathy and professionalism when interacting with clients and caregivers.

Amada Senior Care is an equal opportunity employer.

Background Screening Notice:

Certain positions with our organization require background screening through the Care Provider Background Screening Clearinghouse, in accordance with Florida law. For more information, please visit: https://info.flclearinghouse.com/ (HB531, HB531\).

Pay: $21\.00 per hour

Work Location: In person