Office Operations Coordinator

Join a USA Today Top 100 Workplace \& Best in KLAS Team!

Office Operations Coordinator

Schedule: Monday–Friday, 8am–5pm EST \| Location: Fully Onsite

Work Where Excellence is Recognized

At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers—and an unbeatable work culture for our team. We seek high\-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

Your Role: Essential, Rewarding, Impactful

Now, we’re looking for a polished, proactive, service\-oriented Office Operations Coordinator to support alignment of diverse departments and strategic project teams, leveraging talent, communications and tech. This key position will be located on\-site in our beautiful national headquarters located in the heart of downtown Columbia, SC.

This highly visible position blends internal communications, office services, C\-suite support, event planning, and administrative responsibilities. You’ll report to our Chief of Staff, wear the virtual hats of a quality assurance ambassador, special project liaison, and culture warrior. Further, you will deliver the kind of warm, professional first impressions that RSi expects for every visitor and caller to our headquarters office while growing your own capabilities.

What You'll Do:

• Serve as the main on\-site receptionist: greeting guests, answering/directing calls, and setting a polished tone for our headquarters.
• Maintain a clean, welcoming, and brand\-aligned front office and reception area.
• Coordinate mail, packages, and deliveries with Compliance, Tech, and Operations staff.
• Liaise with vendors, IT, and property management as needed.
• Act as Executive Assistant to select members of the Executive Team, helping manage scheduling, logistics, and project follow\-ups.
• Prepare meeting spaces, coordinate hospitality and catering, and support logistics for client visits and company events.
• Assist in managing venue contracts, travel booking, and guest services for company meetings and VIPs.
• Partner with the Chief of Staff team to support internal communications, marketing projects, and strategic initiatives.
• Serve as a “second set of eyes” for proofreading and content quality control across internal and external materials.
• Create presentation decks and communication pieces using brand templates.
• Assist with basic market research, data gathering, and project coordination for marketing and HR campaigns.
• Support company initiatives like RSi Cares, leadership development programs, employee events, and communications rollouts.
• Manage company swag inventory and oversee fulfillment using our online store dashboard.
• Perform other related duties as assigned.

What We're Looking For:

• At least 7\-10 years of experience in client\-facing or administrative roles—ideally in office management, human resources, retail customer service, business operations, and/or marketing.
• A natural communicator with exceptional attention to detail and strong proofreading skills.
• Polished, professional demeanor with a warm and approachable personality.
• Excellent multitasker—able to manage competing priorities with calm and grace.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook), database and reporting systems; experience with Canva, AI tools, or other marketing apps is a plus.
• A problem\-solver who thrives in a dynamic, team\-focused environment.
• Bachelor’s degree in business, marketing, psychology, human resources, or similar preferred.

Why You'll Love RSi:

• Competitive pay with ample opportunities for professional growth.
• Fully remote position with a stable Monday–Friday schedule.
• Collaborative, performance\-driven environment with expert leadership.
• Mission\-driven work supporting essential healthcare services.
• Recognition as a nationally respected leader in healthcare revenue management.

Physical Requirements:

• Comfortable working at a computer for extended periods.
• Ability to occasionally lift items weighing up to 15 pounds.

What to Expect When You Apply:

Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence.

We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow.

Ready to be part of something special? Apply now and join our team!