Financial Support Specialist

Summary

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Discover Medford: Employment, Applicant Support, and Benefits within Our Vibrant City The City of Medford is seeking candidates with experience in accounts payable, accounts receivable, cash handling, bookkeeping, banking, or accounting support who also enjoy providing excellent customer service. As a Financial Support Specialist, you will play an important role in supporting daily financial operations while serving internal and external customers with professionalism and care. This is an excellent opportunity for someone who is detail\-oriented, reliable, and thrives in a collaborative team environment. If you are looking for meaningful public sector work where your financial and customer service skills will be valued, we invite you to apply!

Required Education and Experience:

• Graduation from high school or GED equivalent; and
• Two (2\) or more years of data entry, invoice processing, or related recordkeeping experience with a strong financial background to perform the job effectively.
• Bachelor degree in accounting, business, or other specific area of study as deemed applicable may substitute for two (2\) years of experience.
• Associate degree in accounting may substitute for one (1\) year of experience.

Preferred Qualifications:

• Public sector experience in Accounts Payable/Receivable, Purchasing, or Accounting.

Available Schedules:

• 8 hours daily, Monday \- Friday
• Opportunity for alternate schedule after the first 90\-days:

+ 8 hours daily, Monday through Friday, with 1 remote day per week

+ 9\-80 (nine\-hour workdays with a three\-day weekend every other week), with 1 remote day per week on 5\-day workweeks

Compensation \& Information on Benefits

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This position is part of the AFSCME employee group. May be eligible for the following additional pay (for a maximum of 10% differential):

• 2\.5% for an Associate's Degree
• 5% for a Bachelor's Degree (non\-cumulative)
• 5% bilingual in Spanish

The anticipated hiring range for theFinancial Support Specialistposition is $27\.03(first step) to $28\.38or $29\.80(second or third step).The City of Medford determines starting pay based on an evaluation of relevant education, experience, andqualifications as provided by the applicant in their application materials, alongside others who perform work of comparable character consistent with the Oregon Equal Pay Act. Six steps are included in this salary range, allowing opportunity for annual movement through the steps.

Healthcare Benefits:

• Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy\-up to a lower deductible plan
• Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
• Long\-term disability insurance provided by the City
• Health Reimbursement Account (HRA\-VEBA) contributions provided by the City

Retirement Benefits:

• Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
• PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
• Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning

Additional Benefits:

• Paid vacation, sick leave, and holidays
• Employee Assistance Program (EAP)
• The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
• Access to the City's
fully equipped fitness center 24/7

Examples of Job Duties

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Essential Functions of the Position:

• Processes accounts payable and check processing, accounts receivable billing and collections, and coordinates accounts payable/receivable with other departments.
• Processes employee refunds, travel expenses and other reports, disbursements, municipal court restitutions, payment refunds, purchase orders, invoices for city departments, utilities for City departments, and lien search payments and billing.
• Administers the City’s Purchasing Card program including review and approval of transactions, processing payment to bank, and creating/assigning purchasing cards for employees.
• Updates vendor files and processes 1099’s for both federal and state filing.
• Prepares, balances and records documents; reviews accuracy and ensures timely processing.
• Reconciles and balances cash from other departments; prepares bank deposit.
• Completes designated job tasks, special projects, and all other duties as assigned to meet team, department, and City goals while working cooperatively, efficiently, and productively in a team environment.
• Actively demonstrates high levels of employee engagement, accountability, coachability, and responsibility for personal performance and results.
• Demonstrates initiative to incorporate and implement learning principles from informal and formal training, as well as feedback from leaders and co\-workers.
• Performs various clerical and administrative tasks, routine data entry functions and develops correspondence.
• The scope of the assigned area will depend on departmental structure and is determined at the discretion of the Department Director or their designee.

Other Functions of the Position:

• Responds to requests for information and investigates customer complaints through resolution.
• Provides back\-up assistance to inter\-departmental staff. Performs other duties as assigned to support the overall function of the department and organizational goals.
• Serves as department representative and liaison; attends special meetings and records minutes.
• Seeks out and approaches training opportunities with active engagement and curiosity, while learning and exhibiting understanding of City policies, protocols, and performance expectations.
• Actively pursues professional development opportunities to add value to the city, including learning, adopting, and quickly adapting to new techniques and technologies used in the changing financial industry.
• Actively demonstrates accountability and responsibility for both work product results and the impact behaviors and decisions may have on the ability of others to do their jobs well.
• Receives, interprets, and implements job\-related instruction, guidance, coaching, and training (both formal and informal) while progressively improving skills and overall success in performing assigned duties. When issues of poor performance or negative behaviors are raised, incorporate feedback in a constructive manner that demonstrates understanding of the concern and an ability and willingness to achieve the required consistent and sustained improvement.
• Demonstrates regular, reliable, and punctual attendance.
• Upholds the values of the organization and has strong customer service orientation.
• Handles job stress and interacts effectively with others in the workplace.
• Fosters an environment that embraces diversity, integrity, trust, and respect.
• Is an integral team player, which involves flexibility, cooperation, and communication.

Competencies:

Learning Agility \- Effective performers continuously seek new knowledge. They are curious and want to know ‘why’. They learn quickly and use new information effectively. They create and foster a culture of interest, curiosity, and learning.

Team Player \- Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization, and support larger legitimate organizational agendas as more important than local or personal goals.

Drive/Energy \- Effective performers have a high level of energy and the motivation to sustain it over time. They are ambitious and passionate about their role in the City. They have the stamina and endurance to handle the substantial workload present in today’s organizations. They know that a healthy work/life balance is important to sustained energy. They are motivated to maintain a fast pace and continue to produce even in exhausting circumstances.

Functional/Technical Expertise \- Effective performers are knowledgeable and skilled in a functional specialty. They add organizational value through unique expertise in a functional specialty area. They remain current in their area of expertise and serve as a resource in that area for the organization.

Initiative \- Effective performers are proactive and take action without being prompted. They don’t wait to be told what to do or when to do it. They see a need, take responsibility, and act on it. They make things happen.

Work Environment \& Physical Demands:

This position requires inside, office desk work that includes exposure to regular office noise and distractions, adequate lighting, and regulated HVAC systems in relation to temperature. This environment may also include interactions with the public.

To perform this job successfully, an individual must be able to accomplish each of the essential job functions satisfactorily. This position involves extended periods of sitting and standing, with occasional walking, crouching, bending, stooping, twisting, turning, and balancing. The employee is regularly required to operate a variety of automated office machines which include a computer, printer, copy machine, calculator, telephone, etc. Good eyesight, hearing, and dexterity are required.

Supplemental Information

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IMPORTANT (Please read):

• It is important your application shows all the relevant experience you possess.
• Applications may be rejected if incomplete.
• Resumes will not be accepted in lieu of an online application; an application will be considered incomplete with a "see resume" response.
• Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience as we compare applicants.

How to Apply:

• Applications are only accepted online and must be received by the posted closing date/time.
• Selection procedures and timelines subject to change.
• Those selected must be able to provide proof of legal right to work in this country.

Use of AI\-Generated Content in Employment Applications

Employment with the City of Medford can be competitive, often there are many qualified applicants for each open position. We want to see application materials that reflect an applicant’s unique personality and that accurately reflect their experience. The use of AI\-generated content to complete employment applications and/or supplemental questions is discouraged and may result in disqualification. Each submission will be verified for originality and authenticity. However, AI tools for grammar checking and resume formatting are permitted.

Hiring will be subject to successful completion of the following:

• Criminal history background investigation
• Professional reference check

Questions or Assistance:

• If you have questions about the job posting, please contact the Human Resources department at (541\) 774\-2014\.
• For technical assistance completing your online application, please contact Government Jobs at (855\) 524\-5627\.