Front Desk Coordinator, Patient Experience and Clinic Operations
We are a fast paced, patient focused chiropractic clinic looking for a strong front office professional who takes ownership, follows through, and can confidently lead the front desk flow. This is not a typical receptionist role. You will be a key part of the clinical team and the patient experience from the first phone call to check out.
What success looks like in this role You run the front desk like it is your post. You keep the schedule clean, patients moving, and communication tight. You solve problems without waiting to be told and you protect the patient experience at all times.
✨ Key responsibilities
- Patient check in and check out with accuracy and professionalism.
- Phone skills that convert inquiries into scheduled visits.
- Scheduling and rescheduling with urgency and care.
- Collecting payments and understanding basic financial conversations.
- Insurance verification support and clean documentation as trained.
- Daily organization of the front desk, patient paperwork, and clinic flow.
- Communication with providers and teammates to keep the office running smoothly.
- Following systems and improving them when needed.
- 2 plus years in a medical, dental, or chiropractic front office setting.
- Confident on phones and able to guide conversations.
- Strong computer skills and comfort with multiple systems.
- Detail oriented, fast paced, and dependable.
- Professional appearance and patient first attitude.
- Able to handle feedback, learn quickly, and stay calm under pressure.
- Chiropractic, medical, dental, PT, or other clinic setting.
- Experience with insurance, authorizations, or eligibility checks.
- Experience with cash collections and discussing treatment plans.
- Must be able to sit, stand, and move throughout the clinic during the day.
- Must be able to lift and carry up to 25 pounds occasionally.
- Reliable transportation and punctuality are required.
- Clear training and systems.
- High standards and a team that takes pride in what we do.
- Opportunity to grow into leadership for the right person.
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- On\-the\-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
✨ What We’re Looking For:
✨ Preferred experience
✨ Physical requirements
✨ Why you will like working here
✨ Be Part of a Movement Transforming Healthcare!
Do you want to make a real impact in people’s lives and be part of a team that’s reshaping the healthcare system?
At Family Chiropractic Center for Wellness, Inc., we are a family\-owned and operated practice that has been serving our community for 18\+ years. With six locations across Pasco, Hernando, and Citrus County—and growing— we’re looking for passionate individuals to join our Health \& Wellness Warriors and help us make a difference. It starts with us!
We are a fast\-paced, professional, and rewarding workplace, committed to helping our patients achieve the quality of life and freedom they deserve through excellent chiropractic care.
✨ Why Join Us?
We’re not just offering a job—we’re offering a career where you can grow, make an impact, and be part of something bigger.
✅ Long\-term career opportunity—we invest in you!✅ Purpose\-driven team—make a lasting impact on healthcare✅ Growth \& development—we help you thrive!
If you're ready to be part of a dynamic team with a mission, we’d love to meet you!
⚡Virtual Interviews
* Monday 8:00AM\-5:00PM
* Tuesday 12:00PM\-2:00PM
* Thursday 12:00PM\-2:00PM
* Friday 8:00AM\-5:00PM
⏰ Schedule (Subject to Change):
* Monday : 7:00 AM – 6:30 PM
* Tuesday: ❌ OFF
* Wednesday : 7:00 AM – 6:30 PM
* Thursday : 8:30 AM – 6:30 PM
* Friday: 1:00 PM – 5:30 PM
* Saturday: 7:00 AM – 12:00 PM
⚡ Note: Your scheduled day off may change after the 90\-day training period.
After applying, check your messages for details!
Pay: $17\.00 \- $19\.00 per hour
Expected hours: 40\.0 per week
Benefits:
Work Location: In person