Administrative Assistant

More Information about this Job:

Job Title: Administrative Assistant

Business Title: Regulatory Reporting Administrative Assistant

Supervisor: Manager of Business Administration

Location:Roseville, CA

Level: L03

Grade: 15

FULL TIME at $22\-26/hr

Job Responsibilities:

• Compile required reports related to state workforce funding and other regulatory or internal reporting needs
• Collaborate with the Outreach and Clinical Staff Development teams to support virtual and hybrid courses, including creating virtual meeting links, sending calendar invitations, designing and distributing flyers, sending attendee continuing education (CE) certificates, filtering participant questions, and producing miscellaneous reports
• Compile and submit required reports related to ANCC and CAPCE completion in coordination with GMR Learning Clinical Staff Development Manager
• Serve as the primary point of contact for all GMR Learning student support needs, managing incoming inquiries via the student support phone line and shared email inbox.
• Provide comprehensive student assistance related to: Course registrations, website navigation, scheduling, certification claims, education verifications, and general process guidance and troubleshooting
• Perform a wide range of administrative duties including sending/receiving and distributing emails, sorting and responding to mail, including incoming and outgoing shipments, greeting visitors, routinely checking and processing work from designated queues, and preparing extensive regulatory reporting.
• Send student correspondence related to certifications, verifications, and status updates.
• Coordinate with the Veterans Affairs School Certifying Official and serve as a backup School Certifying Official (SCO)
• Maintain the AHA Instructor Alignment database and ensure updates are completed in a timely manner.
• Process student payments and reconcile pending daily transaction reports from the website.
• Enter accurate student information into the internal database and maintain data integrity
• Perform other related duties as assigned to support departmental and organizational goals

Communication:

• Establishes and maintains positive working relationships within the organization based on experience and feedback obtained during the year.
• Utilizes tact and appropriate problem\-solving process when dealing with issues identified.
• Relays concerns and initiates problem solving in a timely manner.
• Interacts positively with staff members, instructors, and students.
• Uses discretion and maintains confidentiality regarding student information.

Fiscal responsibility:

• Executes job duties to achieve optimal productivity and efficiency.
• Demonstrates an appreciation of cost factors in the routine performance of duties; maximizes cost efficiency; implements resource management strategies.

Knowledge, skills \& abilities:

• Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to work with other employees, supervisors and external parties.
• Ability to maintain confidentiality of privileged information gained as result of job functions.
• Ability to work independently and under pressure.
• Demonstrates accuracy and proficiency in use of computer and software programs used by the Program, specifically demonstrated proficiency in the Microsoft Office suite.
• Preferred\- advanced knowledge of Excel to include use of pivot tables, formulas and macros.
• Ability to establish and maintain long\-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.

Education:

• High School or GED diploma required

Experience:

• At least two years administrative experience, which includes previous experience working independently, prioritizing, managing multiple tasks and meeting deadlines.

EEO Statement:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information about this Job:

Check out our careers site benefits pageto learn more about our benefit options. Salary range $22\-26/hr