.Join the Snyder's Furniture Family
Snyder's Furniture, a family\-owned business specializing in handcrafted, Amish\-built furniture, is seeking a professional and motivated Client Service Representative. We are looking for a dedicated individual to serve as our primary point of contact for incoming communications, ensuring every customer receives the high\-quality experience our brand is known for.
Key Responsibilities
Your primary goal is to manage the flow of communication and provide exceptional support to our clients and internal team.
* Call Management: Professionally answer incoming phone calls and accurately route them to the appropriate department or team member.
* Customer Assistance: Provide helpful information regarding our furniture collections, order status, and general services.
* Administrative Coordination: Ensure messages are delivered promptly and follow up on customer inquiries to maintain a seamless experience.
* Brand Representation: Act as the voice of Snyder’s Furniture, maintaining a friendly and helpful demeanor that reflects our family\-owned values.
What We Are Looking For
* Exceptional Communication: A professional and warm phone presence with the ability to handle calls efficiently.
* Strong Organizational Skills: The ability to manage multiple tasks and route information accurately in a fast\-paced environment.
* Remote Readiness: Must have a reliable, high\-speed internet connection and a quiet, professional workspace. Proficiency with cloud\-based communication tools is required.
* Reliability: A consistent professional who takes pride in being the first point of contact for our customers.
* Experience: Previous experience in customer service, administrative support, or the furniture industry is preferred but not required.
Schedule and Compensation
* Monday – Friday Schedule: Enjoy a consistent work week with no weekend requirements.
* Performance Bonuses: In addition to base pay, this position is eligible for bonuses.
* Employee Discounts: Benefit from generous discounts on our handcrafted, Amish\-built furniture.
* Work\-Life Balance: Become part of a community\-focused business that values its team members and offers a supportive work environment.
* Growth Potential: We are open to discussing full\-time opportunities for candidates looking for long\-term career growth.
Pay: $22\.00 \- $28\.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
- Work from home
Work Location: Hybrid remote in Gordonville, PA 17529