Administrative Assistant
Location: Remote (U.S., Central Time Zone preferred)
Schedule: Part\-Time (15–20 hours/week, with opportunity to grow)
Overview
We are seeking a highly organized, proactive, and detail\-oriented Administrative Assistant to support the day\-to\-day operations of a fast\-growing home organizing business.
This role is essential to keeping projects, clients, and team communication running smoothly. The ideal candidate thrives in a fast\-paced environment, is highly responsive, and enjoys managing details, systems, and communication behind the scenes.
Key Responsibilities
Client \& CRM Management
Tools: Dubsado, Google Drive, Apple Shared Notes
- Schedule consultations and ensure consultation invoices are paid
- Collect and update client information
- Maintain accurate and up\-to\-date client records in Dubsado
- Upload and organize project prep forms
- Maintain detailed shared client notes
- Ensure Google Drive folders are complete and organized
- Keep CRM dates accurate (consults, installs, refreshes)
- Draft proposals using templates
- Send proposals after approval
- Track follow\-ups and booking status
- Answer basic client questions
- Document project scope and key details
- Create and manage job sites (client name \+ address)
- Schedule jobs and assign team members
- Update schedules based on changes
- Manage team availability/unavailability
- Coordinate last\-minute scheduling needs
- Ensure team has accurate project details
- Serve as the first line of response for team communication via Voxer
- Answer team questions related to:
- Scheduling
- Client details
- Time tracking
- General processes
- Escalate complex issues to leadership when needed
- Respond to client inquiries
- Follow up with leads via text or email
- Coordinate scheduling changes
- Request testimonials
- Schedule refresh sessions
- Upload portfolio photos to the website
- Add new project images
- Link press features/articles
- Update website content as directed
- Create and track gift cards
- Handle donation requests
- Maintain and organize Google Drive folders
- Prepare project wrap\-up communications
- Extremely organized and detail\-oriented
- Strong communicator (written and verbal)
- Comfortable managing multiple tasks at once
- Tech\-savvy and quick to learn new systems
- Responsive and proactive
- Able to handle fast\-paced, same\-day requests and shifting priorities
- Able to respond to time\-sensitive needs such as scheduling changes, proposals, and team updates
- Experience with CRM systems (Dubsado preferred)
- Familiarity with Google Drive and Apple Shared Notes
- Experience with scheduling tools or team coordination platforms
- This role requires availability for quick turnaround tasks and same\-day support when needed (e.g., schedule changes, proposal delivery, team coordination)
- Strong responsiveness during working hours is essential
- Primary communication will be through email and Voxer
- Opportunity for increased hours as the company grows
- This is a 1099 contractor position
- There is potential for transition to a W\-2 employee role as the company grows and the position evolves
- Flexible schedule
Proposals \& Booking
Scheduling \& Team Coordination
Tools: When I Work
Daily Team Support
Tools: Voxer, When I Work, Gusto
Client Communication
Marketing Support (Execution)
Administrative Support
Ideal Candidate
Helpful (not required):
Communication \& Expectations
* Central Time Zone availability is strongly preferred to align with the team’s working hours
Compensation \& Schedule
* Hourly Rate: $20–$22/hour
* Schedule: 15–20 hours per week
Employment Type
Job Type: Part\-time
Pay: $20\.00 \- $22\.00 per hour
Benefits:
Work Location: Remote