Healthcare Manager

JOB PURPOSE

The Office Manager plays a crucial role in ensuring the efficient operation of the Cancer and Blood Specialty Clinic. They oversee

administrative tasks, manage staff, and facilitate communication between healthcare professionals, patients, and other

stakeholders.

ESSENTIAL JOB FUNCTIONS

1\. Relay information from administration to staff effectively

2\. Ensure EHR calendar accuracy and that medical assistants check in and out patients correctly

3\. Oversee that records are appropriately charted before appointments

4\. Ensure all tasks are completed and records are maintained accurately

5\. Possess basic knowledge of eligibility and billing to address patient queries and triage complex issues to the billing

department

6\. Review Medication Administration Records (MARs) for nurses

7\. Perform data entry for MIPS

8\. Distributed and scan satisfaction surveys

9\. Report incidents to HR, issue verbal warnings, and manage disciplinary actions

10\. Approve PTO requests

11\. Conduct payment reconciliation

12\. Ensure time sheets are accurate, monitor overtime, and enforce compliance with meal periods and rest breaks

13\. Ensure refrigerators are locked and temperatures are checked daily

14\. Check and monitor oxygen tank levels to ensure they meet safety and operational standards

15\. Monitor inventory and perform cycle counts

16\. Review and check adjustment reports

17\. Perform all other job duties as required

QUALIFICATIONS AND EXPERIENCE

1\. High school diploma or equivalent

2\. Minimum of 3\-5 years of experience in an office management or supervisory role, preferably in a healthcare setting

3\. Strong organizational and multitasking abilities

4\. Excellent communication and interpersonal skills

5\. Proficiency in EHR systems, Microsoft Office Suite, and billing software

6\. Ability to handle sensitive information with confidentiality

7\. Basic knowledge of medical billing and eligibility processes

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

1\. The Office Manager will work in an outpatient clinic setting during regular clinic hours

2\. Prolonged periods of sitting at a desk and working on a computer

3\. Occasional lifting of office supplies or medical inventory (up to 25 pounds)

4\. Frequent walking within the office and clinical areas

DIRECT REPORTS

1\. The Office Manager has medical assistants, front desk staff, pharmacy technicians, and other administrative support staff

as direct reports.

Pay: From $53,123\.55 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Healthcare management: 1 year (Preferred)

Ability to Commute:

• Torrance, CA 90505 (Preferred)

Work Location: In person