Sales and Customer Service Assistant

Company Overview: Mont Marte is a well\-established brand in over 100 countries worldwide. Mont Marte USA, a licensed distributor in the Mont Marte group of companies, is on a mission to expand its presence and impact across the USA market. We're dedicated to revolutionizing the art market to deliver affordable and quality art products to the mass market of art consumers. MMUSA has a frontline team in the USA as well as supporting roles in Australia.

Initially starting in Australia over 20 years ago and selling globally for over 15 years, Mont Marte is now known as a market leader in the art industry. We believe that everyone from beginners to professional artists should have the freedom to create and be able to access quality art materials

Job Overview

The role of the Sales Administration Officer is to assist in processing incoming orders and deliver finalized orders to our 3PL for processing.

We are seeking someone with a high level of attention to detail, efficient, and has a strong customer service ethic to get the customers what they need in a timely manner. The ideal candidate will also be responsible for managing the database and customer details for accuracy in reporting.

They will work directly with the external sales team on a daily basis.

This role is work from home part\-time..

Key Responsibilities

Responsibilities include, but are not limited to:

• High attention to detail and accuracy in all tasks.
• Accurately enter and process sales orders within the company’s internal system.
• Track and monitor order status to ensure timely updates.
• Maintain and manage product and CRM databases, ensuring accurate and up\-to\-date information.
• Maintain organized digital records and documentation.
• Assist with data entry and routine administrative reporting.
• Communicate effectively with team members via email and virtual platforms.
• Coordinate internal communications and team task management.
• Support operational processes to improve overall efficiency.
• Provide general administrative support as needed.
• Manage account relationships by providing exceptional customer service and support.

Experience

• Located in the State of Texas.
• Minimum 2 years prior administrative experience including accounts experience.
• Proficiency using systems online.
• Experience using the Microsoft Suite of programs including Excel, Word, Teams and Outlook.
• Ability to quickly learn and navigate internal systems
• Excellent organizational and time\-management skills
• Strong written and verbal communication skills for email and virtual collaboration
• Self\-motivated and able to work independently in a remote environment.

Requirements

• Reliable Computer
• Reliable phone

Mont Marte USA is a young and growing company. We are looking for someone who has the mindset of growth and ready to take on a challenge.

Job Type: Temporary

Pay: $22\.00 per hour

Work Location: Remote