Visitor Control Center (VCC) Supervisor

Company Overview:

Work Where it Matters

Akima Intra\-Data (AID), an Akima company, is not just another federal logistics services provider. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AID, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, AID provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, AID delivers flexible, full\-spectrum facilities, maintenance, and repair and logistics services that enable our customers to reduce operating costs, improve productivity, and enhance the value of their existing assets.

As an AID employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Description:

Provide leadership and oversight to VCC clerks responsible for managing installation entry credential processes. Recognized as the Subject Matter Expert in all matters relating to visitor control center operations, military identification and entry credentialing.

Responsibilities:

• Provide supervisory tasks for assigned personnel such as scheduling, managing leave, and ensuring good order and discipline.
• Verifying official for the Defense Enrollment Eligibility Reporting System (DEERS) Real\-Time Automated Personnel Identification System (RAPIDS) computer systems.
• Ensures the protection of privacy/confidential personnel data used in credentialing
• Explains military ID policies and entitlements to customers.
• Accounts for and maintains security for all DD Forms/Controlled Credentials.
• Implements strict accountability and security procedures for various credentials and maintains requisition documents as required.
• Serves as Super Registrar for Defense Biometric Identification System (DBIDS) computers.
• Understands security requirements and provides exception to policy when warranted.
• Trains subordinates on special entry programs.
• Maintains certification to perform Background/Warrants checks.

Qualifications:

• Must be a U.S. Citizen.
• Must be able to obtain and maintain a position of public trust.
• Must have a minimum of a High School Diploma or equivalent.
• Must have prior supervisory experience in a security field.

Desired Qualification:

• Knowledge of DoD directives associated with verifying and issuance of DoD identification and entry credentials.
• Good communication skills, both oral and written, in dealing with the public.

Job ID: 2026\-22359 Work Type: On\-Site