Front Desk Manager

Job Summary

We are seeking a dynamic and highly organized Front Desk Manager to lead our front office operations with enthusiasm and professionalism. In this vital role, you will serve as the first point of contact for visitors, clients, and staff, ensuring a welcoming environment while efficiently managing administrative tasks. Your leadership will help streamline office processes, enhance customer support, and uphold exceptional phone etiquette. The ideal candidate is proactive, organized, and possesses strong office management skills to foster a positive and productive workplace atmosphere.

Duties

• Greet visitors and clients warmly, providing excellent customer service and support at all times
• Manage multi\-line phone systems, directing calls, test and messaging accurately and professionally using proper phone etiquette
• Oversee front desk operations, including scheduling appointments, calendar management, and coordinating meetings
• Handle data entry, filing, and document proofreading to maintain organized records and ensure accuracy
• Utilize computer skills with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for daily administrative tasks
• Room prep in between clients
• Support office management activities by supervising clerical staff, managing supplies, and maintaining a tidy reception and office
• Check in and check out clients
• Make follow up phone calls
• Assist with social media
• Enter treatments in rewards
• Update and upload to client records
• HIPPA complaint

Qualifications

• Proven experience in office management or administrative roles with strong clerical background
• Excellent organizational skills with the ability to multitask efficiently in a fast\-paced environment
• Proficiency in computer literacy including Microsoft Office Suite, Google Workspace, data entry, and basic bookkeeping software like QuickBooks
• Exceptional customer service skills with a friendly demeanor and professional phone etiquette
• Previous experience as a dental or medical receptionist or personal assistant is advantageous
• Strong typing skills along with attention to detail for proofreading documents and managing schedules

Join our team as a Front Desk Manager to lead with energy and make a meaningful impact every day! We value your expertise in creating an inviting atmosphere while ensuring smooth office operations. This paid position offers an exciting opportunity to develop your career in office management while supporting our vibrant community.

Pay: $18\.00 \- $20\.00 per hour

Benefits:

• Employee discount

Application Question(s):

• Have you ever worked in a medical spa?
• Have you ever worked in health care?

Work Location: In person