office assistant

Job Overview

Small private therapy practice seeks a kind and highly organized Office Assistant to join our team. This role is essential in ensuring the smooth operation of daily office activities and providing exceptional customer service. The ideal candidate will be proactive, detail\-oriented, and possess excellent communication skills.

This position will be predominately remote (with the option of using an office if you prefer). Some hours in person needed. Our practice has two locations \- one in Wolfeboro and the other in Wakefield (15 minutes north of Rochester.)

Responsibilities

• Connect with new clients on the phone to set them up with their first therapy appointment.
• Reschedule clients as needed, including updating them if their therapist is out sick.
• Register new clients in our online charting system.
• Assist clients with updating insurance information, payment, or documentation as needed.
• Provide outstanding customer service and assistance, as well as maintain confidentiality.
• Manage phone calls, take messages, and direct inquiries to appropriate staff members.
• Handle data entry tasks accurately using Google Workspace applications.
• Maintain organized filing systems—both digital and physical—ensuring easy retrieval of documents.
• Support office management by coordinating calendar appointments, scheduling meetings, and managing calendar updates.
• Support administrative functions including photocopying, faxing, scanning, and maintaining office supplies inventory.
• Provide general support for team members with personal assistant tasks or special projects as needed.
• Tidying of the offices.

Skills

• Strong organizational skills.
• Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and Google Workspace (Docs, Sheets).
• Strong phone etiquette.
• Exceptional organizational skills with keen attention to detail.
• Effective time management skills to meet deadlines consistently while maintaining a positive attitude.

Pay: $15\.00 \- $18\.00 per hour

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Wolfeboro, NH 03894