Police Data & Technology Manager*

General Description

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This position provides important professional, managerial, and supervisory work for the Data and Technology Section of the Madison Police Department (MPD). The Manager helps plan, develop, and carry out the department’s technology and data programs and represents the agency on all technology, data, and information\-management policy issues. The Manager oversees the full lifecycle of police technology systems, supports data analysis, improves how information services are delivered, and works to make operations more efficient while following department policies, City rules, and state and federal laws. The work requires strong project\-management skills, knowledge of network security in a law\-enforcement setting, and regular teamwork with MPD staff, City Information Technology (IT), vendors, consultants, County Dispatch, the District Attorney’s Office, and partner law\-enforcement agencies. The Manager supervises civilian staff, including the Police Information Systems Coordinator and the Crime and Data Analysis Coordinator. Under the general supervision of the Assistant Chief of Police, the Manager is part of the Police Management Team and provides expertise in information technology management. The position offers guidance across the organization and uses independent judgment and discretion to meet program goals and objectives.

On\-site only: This is not a remote position and work will primarily be performed in an office setting. There may be some incidental telework available depending on agency needs.

IMPORTANT: THERE ARE TWO (2\) SUPPLEMENTAL ESSAY QUESTION ON THE JOB POSTING.YOU MUST ATTACH YOUR ANSWERS IN THE ATTACHMENTS SECTION OF YOUR APPLICATION.(To view the question, click on the supplemental question tab OR view the bottom section of the job bulletin)\\APPLICATIONS RECEIVED WITHOUT ATTACHED ESSAY RESPONSES WILL BE ELIMINATED FROM CONSIDERATION.

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.

Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non\-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.

Examples of Duties and Responsibilities

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Leadership and Section Management

• Oversee and manage all operations of the Data and Technology Section, including long\-term planning, policy development, and service delivery standards.
• Evaluate information technology operations and recommend improvements on service requests, workload priorities, system efficiencies, and reporting needs for Management Team review.
• Serve as the department’s lead with the Records Management System (RMS) consortium, addressing technology\-related concerns and supporting shared system needs. Oversee timely biannual consortium billing in collaboration with the Police Information Systems Coordinator, in line with the current intergovernmental agreement.
• Supervise section staff directly and through lower\-level supervisors, including scheduling, performance evaluation, hiring, labor\-relations matters, and grievance response.
• Perform lower\-level duties as needed to maintain operational coverage.
• Represent the MPD and/or City interests with community partners, City agencies, and government entities.

Technology and Data Governance

• Ensure all MPD data and technology systems remain current, secure, and compliant with contractual, legal, and regulatory requirements.
• Serve as the department designee to City Information Technology (IT) for technology approvals, Data Stewardship program, Data Governance team, and GIS Steering team.
• Maintain an inventory of departmental technology and coordinate multi\-year maintenance, upgrade, and replacement schedules.
• Oversee confidentiality procedures and compliance with federal/state laws and city ordinances.

Crime Analysis

• Direct and manage crime analysis operations to support evidence\-based and problem\-oriented policing and ensure accurate reporting and communication to internal and external customers.
• Coordinate and apply research methodologies to collect, analyze, and evaluate data for strategic recommendations, program evaluations, staffing/workload analyses, and annexation assessments.
• Maintain datasets to understand disparities in Madison police practices.
• Establish and maintain research, development, and evaluation partnerships to increase safety and support innovative strategies for addressing community problems.

Reporting and Communication

• Direct the preparation of periodic statistical reports and narrative progress reports. Provide data for the MPD Annual Report.
• Communicate section needs, guidelines, procedures, and goals to staff.
• Respond to internal and external inquiries and complaints.
• Stay current on innovations and best practices in law enforcement technology and data processes.

Project Management

• Lead technology and data\-related projects (e.g., RMS upgrades, mobile systems, special initiatives).
• Develop project work plans, schedules, resource allocations, and deliverable expectations.
• Manage project staff, tasks, deadlines, and interagency coordination.
• Communicate progress and all other necessary information to internal and external interests.
• Coordinate with other agencies on implementation, training, etc.
• Ensure timely, accurate completion of project deliverables.

Financial and Contract Management

• Develop, administer, and monitor operating and capital budgets for the Data and Technology section and assigned projects.
• Manage, negotiate, and implement all contractual agreements facilitated by the Data and Technology Section, in collaboration with City partners as appropriate.
• Coordinate with City Attorney, IT, Purchasing, and vendors on all technology\-related contracts agreements, renewals, amendments or other purchasing obligations.
• Lead final administrative execution of all technology\-related contracts, amendments, purchase orders or other purchasing through the MPD Purchasing team.
• Maintain expert knowledge of City purchasing requirements, including IT\-specific processes.
• Approve expenditures and manage accounts for operating and capital expenses.
• Collaborate with the MPD Grant Program Manager on grant applications and serve as project manager for the section's awarded technology grants.
• Review vendor contracts for purchases and/or services.

Strategic Planning and Resource Management

• Develop and evaluate plans to guide organizational operations and performance related to data and technology
• Coordinate and oversee service indicator metrics for Results Madison.
• Calculate and compile the annual patrol staffing analysis report.
• Participate in Chief’s meetings, Management Team meetings, Support Team meetings, and assigned City committees, including outside regular work hours.

Perform related duties as required.

Minimum Qualifications

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• Three (3\) years of responsible administrative experience involving records management including at least one (1\) year of direct responsibility for the maintenance of a comprehensive records management system
AND
• One (1\) year of supervising staff.
AND
• Bachelor's degree in Business Administration, Public Administration, Criminal Justice, Law, Computer Science, Data Analytics, or a related field.

\-OR\-

• Four (4\) years of experience applying all of the following:

+ Crime and data analysis, data analytics and the application of related analysis and reasoning to enhance departmental problem\-solving, neighborhood\-oriented policing and violence prevention efforts.

+ Records management considerations (automated and hard copy) incorporating related computer systems and software.

+ Current computers and software as applicable to the duties of the position including those used in managing a large number of diverse records systems.

+ Law enforcement reporting procedures, crime analysis, problem solving, and evidence\-based policing.

+ General office procedures and supervisory principles and practices.

• Two (2\) years of experience applying all of the following:

+ Budget development and monitoring.

The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.

Special Requirements

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• Ability to meet the transportation requirements of this position.
• This position will be expected to attend meetings that occur outside regular work hours, including evenings and weekends.
• This position will be expected to completed training in Advanced Records Management, Police Property Management, and Open Records during the probation period. Failure to complete the training during probation may result in removal from the position, absent extenuating circumstances.
• Payroll title for this position is Police Records Section Manager.