Regional Accounts Coordinator

Job Overview

Big Grove Brewery is seeking a dynamic and highly organized Regional Accounts Coordinator to join our craft brewery team! In this vital role, you will serve as the central point of contact for managing regional distributor and retail accounts, ensuring seamless communication, efficient administrative support, and exceptional customer service across our beer and beverage portfolio. Your energetic approach and attention to detail will help foster strong relationships with wholesale partners, taproom clients, and internal teams alike. This position offers an exciting opportunity to contribute to Big Grove Brewery's regional growth by coordinating account activities across multiple markets with enthusiasm and professionalism.

Duties

• Act as the primary liaison between regional distributors, retail accounts, and internal brewery departments, ensuring clear communication and prompt resolution of inquiries related to orders, deliveries, and product availability
• Manage account documentation including distributor contracts, invoices, purchase orders, and correspondence using tools such as QuickBooks and Microsoft Office
• Coordinate scheduling, calendar management, and appointment setting for regional sales meetings, brewery tours, tap takeover events, and distributor check\-ins
• Support brewery office operations by handling front desk responsibilities, multi\-line phone systems, and greeting wholesale partners, vendors, and taproom visitors professionally
• Maintain accurate data entry records, filing systems, and client databases for regional accounts, draft accounts, and retail partnerships with precision and confidentiality
• Assist with bookkeeping tasks such as distributor invoicing, expense tracking, keg deposit management, and basic financial reporting tied to regional sales performance
• Provide exceptional customer support through phone etiquette, email correspondence, and in\-person interactions with retail buyers, bar managers, and event coordinators

Requirements

• Proven experience in office management or administrative roles, preferably within a beverage, hospitality, food \& beverage, or customer\-facing environment
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills
• Familiarity with QuickBooks accounting software is highly desirable, particularly for managing distributor billing and keg tracking
• Excellent organizational skills with the ability to multitask efficiently in the fast\-paced craft brewery environment
• Bilingual abilities are a plus to effectively communicate with diverse regional client bases and hospitality partners
• Previous experience in clerical tasks such as proofreading, filing, calendar management, and phone etiquette is preferred
• Demonstrated ability to handle sensitive distributor agreements and pricing information discreetly while maintaining professionalism at all times
• Prior experience in hospitality, food \& beverage administration, or events coordination is advantageous but not required

Join Big Grove Brewery as a Regional Accounts Coordinator and bring your energy and excellence into every pour of our operation! Your proactive attitude will help us deliver outstanding service to our regional partners while supporting our sales and taproom teams' success. We value your skills in organization, communication, and account management — all essential ingredients for thriving in the craft beer industry!

Pay: $50,917\.34 \- $61,319\.81 per year

Location:

• United States (Required)

Work Location: Remote