Dental Assistant/Receptionist

Job Summary

We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental team. This role combines front desk administrative support with clinical assistance, ensuring a seamless patient experience from appointment scheduling to treatment. The ideal candidate will be energetic, detail\-oriented, and possess excellent communication skills, ready to provide exceptional patient service while managing essential administrative tasks. Your enthusiasm and organizational skills will help create a welcoming environment where patients feel cared for and valued.

Duties

• Greet patients warmly upon arrival, verify insurance information, and assist with new patient intake procedures
• Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
• Manage multi\-line phone systems, answer inquiries professionally, and direct calls appropriately
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using systems like Epic, Meditech, Athenahealth, or eClinicalWorks
• Prepare and review medical records and documentation for accuracy and completeness in compliance with HIPAA regulations
• Assist the dental team during procedures by sterilizing instruments, preparing treatment rooms, and providing chairside support
• Maintain accurate patient records, update medical histories, and document treatment notes with precision
• Handle billing processes including medical coding (CPT, ICD\-9/10\), medical collection efforts, and Medicare/Medicaid documentation review
• Ensure compliance with health information management standards and maintain confidentiality of patient data
• Perform general clerical duties such as filing, data entry (including 10 key typing), and managing office supplies to support smooth clinic operations

Qualifications

• Proven experience in a dental office setting or healthcare environment with strong knowledge of dental terminology and clinic procedures
• Proficiency in EMR systems such as Eaglesoft, Dentrix, or similar practice management software; experience with Epic or Meditech is a plus
• Familiarity with medical billing, coding (ICD\-10/ICD\-9/CPT), insurance verification, and Medicare processes
• Knowledge of HIPAA regulations and health information management standards to ensure patient privacy and data security
• Excellent computer skills including Microsoft Office Suite; ability to learn new software quickly
• Strong organizational skills with attention to detail in documentation review and record keeping
• Exceptional customer service skills combined with professional phone etiquette and effective communication abilities
• Bilingual capabilities are highly desirable to serve diverse patient populations
• Prior clinic or dental office experience is preferred; familiarity with dental terminology such as care plans is advantageous
• Ability to multitask efficiently in a fast\-paced environment while maintaining a positive attitude

Join our dedicated team where your energy makes a difference! We are committed to fostering a supportive workplace that values your contributions while providing opportunities for growth. If you thrive in an energetic environment that combines clinical assistance with administrative excellence, we want to hear from you!

Pay: $21\.00 \- $27\.00 per hour

Benefits:

• 401(k) matching
• Dental insurance

Work Location: In person