Job Title: Office Assistant – Hospice
Position Summary:
The Hospice Office Assistant provides administrative and clerical support to ensure the smooth day\-to\-day operations of the hospice office. This role is essential in maintaining accurate records, assisting staff with organizational needs, and ensuring patients, families, and team members receive timely support and communication.
Key Responsibilities include but not limited to:
- Greet visitors, answer incoming calls, and direct inquiries to the appropriate staff.
- Provide general administrative support including filing, data entry, scanning, and faxing.
- Assist with referrals, admissions, preparing and maintaining patient charts and records in compliance with regulatory requirements.
- Schedule meetings, coordinate staff calendars, and support office communications.
- Process incoming and outgoing mail, packages, and correspondence.
- Maintain office supplies and ensure equipment is in good working order.
- Assist clinical and leadership staff with reports, documentation, and special projects.
- Support new employee onboarding by preparing necessary materials and documents.
- Uphold confidentiality and protect patient information in compliance with HIPAA regulations.
- Contribute to a positive, compassionate, and professional office environment that reflects hospice values.
- High school diploma or equivalent; additional training or coursework in office administration preferred.
- Prior experience in a healthcare or hospice setting a plus.
- Strong organizational skills and attention to detail.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and comfort with electronic medical record systems.
- Excellent written and verbal communication skills.
- Ability to handle sensitive information with discretion and professionalism.
- Compassionate, patient, and supportive attitude toward patients, families, and colleagues.
Qualifications:
Work Environment:
This position is based in a hospice office and involves frequent interaction with staff, patients, and families, requiring professionalism, empathy, and confidentiality at all times.
Amara meaning is Grace, Mercy \& Kindness. Sometimes in life there are no simple solutions, only balanced and wise choices. When someone is struggling with terminal illness, they and the family members who are assisting them need to decide how to best cope with the situation. At Amara Hospice Care, we believe that an individual dealing with a life\-limiting illness should be made as comfortable and peaceful as possible, physically, emotionally, and spiritually. The Amara mission is to alleviate pain and symptoms; foster a state of calmness and harmony; and encourage an appreciation of family, friends, and life experiences all done with Grace, Mercy \& Kindness.
Amara Hospice Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.