Office Assistant

Office Assistant (80% Remote / 20% In\-Office)

Specialty Neurology Clinic – Bellevue, WA

We are seeking a highly organized, detail\-oriented Office Assistant to support our specialty neurology clinic and affiliated specialists. This position is primarily remote (approximately 80%) with occasional in\-office responsibilities (20%). Initial training will be conducted onsite at our Bellevue clinic.

This is an excellent opportunity for someone who is professional, dependable, and eager to learn healthcare operations in a specialty medical setting.

Key Responsibilities

Administrative \& Patient Support (Remote – 80%)

• Answer incoming phone calls professionally and route messages appropriately
• Provide warm, professional phone greetings
• Manage appointment scheduling and calendar coordination
• Process referrals and coordinate with referring providers
• Handle insurance verification and prior authorizations (PA)
• Manage incoming/outgoing emails and patient communication
• Assist with documentation within EMR system
• Support inbound and outbound patient calls

In\-Clinic Support (20%)

• Light front desk and administrative assistance
• Support physicians and specialists with general office tasks
• Assist with clinic workflow as needed

Training Provided

• EMR system training
• Phone communication protocols
• Insurance verification and referral workflow
• Prior authorization processes
• General specialty clinic operations

Training will be conducted onsite in Bellevue.

Qualifications

Required

• Strong communication skills (verbal and written)
• Excellent organization and multitasking ability
• Professional phone etiquette
• Reliable internet connection for remote work
• Ability to maintain patient confidentiality (HIPAA compliance)
• Quick learner with strong attention to detail

Preferred

• Bachelor’s degree
• Experience in healthcare, medical office, or insurance processing
• Familiarity with EMR systems
• Experience with neurology or specialty clinics (a plus)

Work Schedule

• 80% remote work
• 20% onsite in Bellevue clinic
• Flexible but must be available during clinic business hours

Ideal Candidate

• Self\-motivated and dependable
• Comfortable handling patient interactions
• Able to learn medical terminology
• Interested in long\-term growth within a specialty clinic setting

Job Types: Full\-time, Part\-time

Pay: $18\.00 \- $22\.00 per hour

Work Location: Hybrid remote in Bellevue, WA 98004