Front Desk Receptionist

Front Desk Receptionist (Primarily Remote – 80% Remote / 20% In\-Clinic)

Specialty Neurology Clinic – Bellevue, WA

We are seeking a professional, friendly, and highly organized Front Desk Receptionist to support our specialty neurology clinic and affiliated providers. This position is primarily remote (approximately 80%), with occasional in\-clinic responsibilities (approximately 20%) at our Bellevue location.

Initial training will be conducted onsite in Bellevue.

This role is ideal for someone who enjoys patient interaction, thrives in a structured environment, and can work independently while maintaining excellent communication with providers and staff.

Primary Responsibilities (Remote – 80%)

Most of your time will be spent working remotely handling:

• Answering incoming phone calls with professional phone etiquette
• Managing appointment scheduling and provider calendars
• Responding to patient inquiries via phone and email
• Coordinating referrals and outside provider communications
• Assisting with insurance verification and prior authorizations
• Managing incoming/outgoing communications
• Supporting EMR documentation and administrative workflows

The ideal candidate is responsive, organized, and comfortable handling a high volume of calls while working independently from home.

In\-Clinic Responsibilities (20%)

When onsite, responsibilities include:

• Greeting patients warmly and professionally
• Managing front desk check\-in and check\-out
• Collecting and verifying patient information and insurance details
• Coordinating clinic flow with providers and medical assistants
• Assisting with light room turnover to ensure readiness
• Supporting overall clinic operations

Training Provided

• EMR system training
• Phone and front desk communication standards
• Referral and insurance workflow training
• Prior authorization basics
• Clinic workflow and provider coordination

Qualifications

Required

• Excellent verbal and written communication skills
• Professional phone presence
• Strong organizational and multitasking abilities
• Reliable internet connection for remote work
• Ability to work independently and responsibly
• Detail\-oriented and dependable

Preferred

• Bachelor’s degree
• Prior medical office or specialty clinic experience
• Experience with EMR systems
• Knowledge of insurance verification and referral processes

Ideal Candidate

• Friendly, calm, and patient\-focused
• Highly organized and efficient
• Comfortable balancing remote administrative work with occasional in\-clinic duties
• Able to maintain confidentiality and professionalism
• Interested in long\-term growth in a specialty medical setting

Job Types: Full\-time, Part\-time

Pay: $18\.00 \- $22\.00 per hour

Work Location: Hybrid remote in Bellevue, WA 98004