Customer service desk person/secretary

Job Summary Join our dynamic team as a Customer Service Desk Person/Secretary, where you'll be the friendly face and efficient organizer at the front lines of our office. In this vital role, you'll manage front desk operations, handle multi\-line phone systems, and provide exceptional customer support. Your organizational skills and professional demeanor will ensure smooth daily operations, effective communication, and a welcoming environment for clients, visitors, and staff alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a positive office atmosphere. Duties Greet visitors and clients warmly, providing excellent customer service and guiding them appropriately Answer and direct incoming calls using multi\-line phone systems with professionalism and courtesy Manage front desk responsibilities including scheduling appointments, maintaining visitor logs, and handling incoming mail Perform data entry tasks using Microsoft Office and Google Workspace to update records accurately Assist with office management duties such as filing, organizing documents, and maintaining confidential information securely Support bookkeeping activities using QuickBooks for invoicing, expense tracking, and basic financial record keeping Coordinate calendar management and schedule appointments or meetings for staff or executives Requirements Proven experience in office administration or clerical roles with strong organizational skills Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace tools Familiarity with multi\-line phone systems and professional phone etiquette Ability to handle confidential information discreetly and responsibly Excellent communication skills; bilingual ability is a plus to serve diverse clients effectively Strong typing speed with attention to detail for proofreading and data entry tasks Experience with QuickBooks or similar bookkeeping software is preferred but not mandatory Demonstrated ability to manage time efficiently in a fast\-paced environment Previous personal assistant or office management experience is advantageous This role is perfect for motivated individuals eager to grow their administrative skills while providing top\-tier customer support. We value energetic professionals who thrive on organization, clear communication, and creating positive experiences for everyone they serve. Pay: From $17\.50 per hour Benefits: * 401(k) matching Work Location: In person